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Old 10-28-2011, 02:43 PM
 
1,344 posts, read 1,737,547 times
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I've been having problems with my landline phone having crackling static on it. It's the same with two different phones. One is a very old corded phone and one is a newer typical cordless phone. I have DSL but there's a filter.

Question: I hear the static as soon as I hear the dial tone. The static is also there when I dial and when I'm on a call. Why would there be static when I'm just hearing the dial tone?

I had this problem a few weeks ago, one morning after a rain. The static got worse and worse until there was no longer even a dial tone. The next afternoon I saw two ATT vans near my apartment building and there was no more static. But now the static has returned, but not as severe.

Question 2: My DSL keeps working okay ever during severe phone static. Why is that true?
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Old 10-28-2011, 07:58 PM
 
Location: Mid-Atlantic, US
2,019 posts, read 1,503,553 times
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I've had a similar problem. Pick up the phone and the line sounded "dirty" with crackling noise. We could still call out and receive calls though.

Next we had lots of rain. The next day we could call out but not receive any incoming calls. After a few days, while waiting for the telco man to arrive and fix it, the line went completely dead.

The telco man arrived, went to the box up the street, said he reconnected some wires and told me there was a short that knocked out my service. He still wasn't sure what caused it but may have been weather related.
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Old 10-28-2011, 08:32 PM
 
Location: Not far from Fairbanks, AK
13,046 posts, read 14,640,744 times
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Sometimes this problem is caused by poor grounding or bonding at the utility box. You can have an electrician check the ground wire from the utility box to the grounding rod, and also for proper grounding into the house at the water pipes.
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Old 10-29-2011, 04:09 AM
 
Location: Florida
11,471 posts, read 8,165,097 times
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When we first moved I had a big problem with that and our 'rinky dink' phone company.
After a rain, calling the company got me this explaination from the service rep........
"yeah, it does that"
(The repairman knew right where the problem was and must have finally been authorized to do a permanent fix)
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Old 10-29-2011, 11:10 AM
 
Location: Alexandria, VA
5,603 posts, read 9,525,629 times
Reputation: 3852
We had the same problem - turned out squirrels had been chewing on the line up at the box on the phone pole (the door to it was hanging open).
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Old 10-29-2011, 12:22 PM
 
Location: The Triad (nc)
17,594 posts, read 23,805,174 times
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Quote:
Originally Posted by RayinAK View Post
Sometimes this problem is caused by poor grounding or bonding at the utility box.
^^This.

Open that "Demarc" box and plug in a phone to the modular jack there.
See if the problem still exists.

If it does... then look to see if you even have a ground wire connected at all.
Many homes don't or have had that disturbed by painters or garden work etc.

If the problem is not present when plugged in at the demarc box...
then the source is somewhere inside the house.
That will likely be loose connections or very old wiring.

Quote:
You can have an electrician check the ground wire from the utility box
to the grounding rod, and also for proper grounding into the house at the water pipes.
hth
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Old 03-22-2013, 03:26 PM
 
1,344 posts, read 1,737,547 times
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I'd like to re-ask what was "Question 2" in my original post. I recently heard the static again, and the DSL still okay.
It is not a DSL filter prob.

My main idea is, voice uses the lowest possible frequencies, but then there's a blank area used for nothing, and then a large area for DSL. Perhaps something is simply wrong with just that bandwidth used for voice, eh?

Consider these diagrams:
https://www.google.com/search?q=dsl+...w=1431&bih=702
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Old 03-22-2013, 07:46 PM
 
9,198 posts, read 3,403,085 times
Reputation: 6542
It could be wet @ the pedestal or somewhere else in the line......


Good for you for still having a landline!
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Old 03-23-2013, 03:50 PM
 
Location: Scranton
1,275 posts, read 1,485,977 times
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Quote:
Originally Posted by robertpasa View Post
I'd like to re-ask what was "Question 2" in my original post. I recently heard the static again, and the DSL still okay.
It is not a DSL filter prob.
Test your DSL speed. When I had DSL and had line noise, the DSL modem would disconnect and reconnect at a lower speed. Instead of 5 Mbps, it would reconnect at 1 Mbps or less. I had a lot of trouble with Verizon in that respect. The noise was present at the utility box outside the house, so it was their problem. They will fix it and it will happen again a few months down the road. This kept going on and off until I got tired of it and switched to cable.
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