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Old 02-25-2012, 08:34 AM
 
Location: Central NJ
631 posts, read 1,741,238 times
Reputation: 646

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I just purchased a refurbished DC7700 a XP-pro bare bones install and it has a single partition.

I want to create an emergency disk before moving forward.

I downloaded hp backup and restore software patch sp37971, I installed it but can not find it with start, programs, hp backup...

Does the system have to have the 2nd recovery partition like a new system?

Is the sp37971 not the complete routine and only a patch to the full routine?

I can not find anywhere on the system that the routine may have been installed, any thoughts?

I tried using the xp backup routine and it keeps giving me an error of backup file name/path can not be used. I am trying to put it on my (cd/dvd) d:\

any thoughts?
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Old 02-25-2012, 08:40 AM
 
Location: Central NJ
631 posts, read 1,741,238 times
Reputation: 646
I just connected my usb drive and I'm currently able to backup to that, so why can I not back up to D:\ ???

This system comes with a floppy and since I am trying to make an emergency boot cd do I need to look at the boot configuration /sequence?
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Old 02-25-2012, 05:02 PM
 
15,924 posts, read 17,657,958 times
Reputation: 7645
NFN but if it's a pure 100% Windows XP install I'm not sure the HP patch will do anything....

What does Control Panel/Computer Management/Disk Management display?

One or two or more partitions?

I looked in HP's support docs and saw this on your patch:

Quote:
This patch enables the Point in Time Recovery option during a bare metal restore. It also includes network drivers for Microsoft WinPE to support the HP Compaq dx2300 PCs.

By enabling the Point in Time Recovery option, users can navigate to saved Recovery Points or Entire Drive Backups on a network share in order to perform a restore. Once the restore is complete, this patch must be installed again to re-apply the patch, and then a new EDB and/or recovery point needs to be created.
I also found this:

HP Notebook PCs - Recover Windows XP Operating System Using HP Recovery (2006 or Later)

HP Compaq nx7400 Notebook PC*-* HP Notebook PCs - Recover Windows XP Operating System Using HP Recovery (2006 or Later) - c00608578 - HP Business Support Center

Not your exact model but.....

Last edited by plwhit; 02-25-2012 at 05:23 PM..
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