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Old 03-14-2012, 04:00 PM
 
473 posts, read 1,379,645 times
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I am a 20+ year communications specialist (communications as in marketing, internal, donor, etc., NOT radio/software) who is unable to find a job in this culture.

I've been seriously considering getting some sort of IT-based skill set, that's aligned with my communications skills. I don't want to go into network administration or hardcore programming per se, but am looking for something that is very easy to learn, doesn't take long to learn, that can take me into nearly any company, and can get me certification. I've considered Sharepoint (developer or admin?) as in communications we do a lot of document writing and storage in that environment, plus it's used for many company Intranets.

Do you feel this might be a good place to start? Any other technical jobs for a non-technical person that you could recommend? I'm willing to learn anything, but would like to become employable as soon as possible.

Thanks for any help!
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Old 03-14-2012, 06:06 PM
 
Location: Diaspora
21,540 posts, read 24,674,751 times
Reputation: 8930
Quote:
I've been seriously considering getting some sort of IT-based skill set, that's aligned with my communications skills. I don't want to go into network administration or hardcore programming per se, but am looking for something that is very easy to learn, doesn't take long to learn, that can take me into nearly any company,
What you are looking for no longer exists in this country (US). Its in a India call center. What you are looking for is a computer operator that can resolve basic communication errors. What you may try is Helpdesk jobs but it pays a little over minimum wage in the US.
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Old 03-14-2012, 08:54 PM
 
2,182 posts, read 4,706,348 times
Reputation: 1206
Quote:
Originally Posted by NeilVA View Post
What you are looking for no longer exists in this country (US). Its in a India call center. What you are looking for is a computer operator that can resolve basic communication errors. What you may try is Helpdesk jobs but it pays a little over minimum wage in the US.
I started my helpdesk job at 19/hr.
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Old 03-14-2012, 10:49 PM
 
Location: Diaspora
21,540 posts, read 24,674,751 times
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Quote:
I started my helpdesk job at 19/hr.
Good for you.And did you walk into the position with minimal qualifications as the OP has stated?

But that dollar amount is neither the mean or the median for a majority of the positions in the US.
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Old 03-15-2012, 07:39 AM
 
2,182 posts, read 4,706,348 times
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Originally Posted by NeilVA View Post
Good for you.And did you walk into the position with minimal qualifications as the OP has stated?

But that dollar amount is neither the mean or the median for a majority of the positions in the US.
Yes.
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Old 03-15-2012, 07:45 AM
 
24,503 posts, read 35,965,437 times
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OP, have you considered IT sales?

Every website needs a content management expert. You'll need to know basic web stuff, but you're primary job is organizing and publishing content. You're communication skills can be very handy there. The learning curve is relatively low and the pay is decent at about $60/hr in the NYC area.
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Old 03-15-2012, 08:50 AM
 
Location: Cleveland, Ohio
11,820 posts, read 13,961,605 times
Reputation: 8055
Quote:
Originally Posted by kazyn View Post
I started my helpdesk job at 19/hr.
Yep, me too. They were more interested in my communication and phone skills then they were with my PC skills. Although I did have some experience.
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Old 03-15-2012, 09:41 AM
 
Location: Wandering.
3,545 posts, read 5,679,592 times
Reputation: 2654
Quote:
Originally Posted by kazyn View Post
I started my helpdesk job at 19/hr.
I think this may depend upon where you are in the country.

I have a friend in Tulsa that just started a help desk job, and isn't near $19 hour.
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Old 03-15-2012, 10:26 AM
 
2,182 posts, read 4,706,348 times
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Quote:
Originally Posted by Skunk Workz View Post
I think this may depend upon where you are in the country.

I have a friend in Tulsa that just started a help desk job, and isn't near $19 hour.
Dallas has a pretty nicely formed tech industry right now. I'm digging it
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Old 03-15-2012, 10:28 AM
 
2,182 posts, read 4,706,348 times
Reputation: 1206
Quote:
Originally Posted by Peregrine View Post
Yep, me too. They were more interested in my communication and phone skills then they were with my PC skills. Although I did have some experience.
Communication skills are a MUST. I've been working here a year and haven't received a single complaint, and get emails like this all the time:

Quote:
Thanks, I'll give it a try.

Garrett, you do a perfect job on the help desk. Your responses are very clear and more importantly, you always have a great attitude, even when things are crazy. Thank you for all you do. You are a pleasure to work with.
And I'm very happy to say she forwarded it to my boss and our CFO and CEO
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