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Old 03-23-2012, 08:43 AM
 
Location: Cleveland, Ohio
5,968 posts, read 5,984,339 times
Reputation: 2962

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Quote:
Originally Posted by rgomez246 View Post
I am guessing all motherboards come with the first bios installed by default and
That is not true. It certainly can happen. The mobo could have been sitting on the shelf for a year. But they will always ship with the latest BIOS update that is available at the time of manufacture.

I'm curious what the original problem was that sparked your upgrade?

And what parts exactly did you replace?
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Old 03-23-2012, 08:59 AM
 
19,332 posts, read 22,326,419 times
Reputation: 26770
Quote:
Originally Posted by rgomez246 View Post
Ok after doing a search online I found a few who have the same problem as me and they went to the extent of buying the same build but 2 times to find out it still wont work. I am using an ASUS M5A97 motherboard with the AMD FX-4100 AM3+ CPU. The motherboard states it supports the FX series but after looking at the cpu support page on ASUS it only supports my CPU after a BIOS update. I am guessing all motherboards come with the first bios installed by default and if this is the case then I must buy another cpu just so I can flash the bios to use the one I originally got . Its a start to seeing if that is the problem since there is no way the motherboard could give off a beep code if there was no processor running.
I'd be raising Cain with ASUS over that. Why should you have to spend more money on another CPU to use a motherboard they misrepresented. I don't know about their country of origin, but in the US that's false advertising and it's illegal.

Contact ASUS (and/or the reseller)about shipping you a new mobo with a return label for your existing one.

BTW where did you purchase the mobo?
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Old 03-23-2012, 10:32 AM
 
Location: Whittier
2,096 posts, read 2,332,022 times
Reputation: 1526
Yeah RMA that piece. You shouldn't have to go out of your way to make this work if it's a faulty/misrepresented product.
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Old 03-23-2012, 04:31 PM
 
8 posts, read 2,703 times
Reputation: 10
I got the motherboard from Tigerdirect. The box and the item on the site both say it supports the FX almost out of the box but ASUS site shows it supports it after a certain bios update. I simply went to tigerdirect and placed a return for a refund. Might take awhile for the item to arrive and for the refund to be sent to my account but will try again buying a new motherboard.

Edit: I began upgrading because my cpu died and that let me to upgrading my whole computer. Only items I am using from my old build is the video card and hard drive.
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Old 03-23-2012, 10:33 PM
 
3,614 posts, read 1,652,649 times
Reputation: 902
Quote:
Originally Posted by rgomez246 View Post
I got the motherboard from Tigerdirect. The box and the item on the site both say it supports the FX almost out of the box but ASUS site shows it supports it after a certain bios update. I simply went to tigerdirect and placed a return for a refund. Might take awhile for the item to arrive and for the refund to be sent to my account but will try again buying a new motherboard.

Edit: I began upgrading because my cpu died and that let me to upgrading my whole computer. Only items I am using from my old build is the video card and hard drive.
My company orders from Tiger's distributor arm for our stock, and I'm not really impressed. I usually recommend NewEgg over other companies becuas they have some of the best customer-support out there. I've gotten more failed memory from Tiger's company than anything else, and their selection is really paltry in comparison to NewEgg.
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Old 03-30-2012, 11:58 AM
 
Location: Kalamazoo, MI
188 posts, read 409,222 times
Reputation: 80
Assuming that you have the speaker installed.... If there are no beeps when no RAM is installed and the lights and fans still turn on.... It is a faulty motherboard.
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Old 03-30-2012, 01:22 PM
 
Location: Cleveland, Ohio
5,968 posts, read 5,984,339 times
Reputation: 2962
TigerDirect support has always been amazing to me.
Though I ONLY buy memory from Crucial.com. That is the only company I trust when it comes to memory.
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Old 03-30-2012, 01:57 PM
 
2,187 posts, read 2,601,604 times
Reputation: 1131
Quote:
Originally Posted by Peregrine View Post
TigerDirect support has always been amazing to me.
Though I ONLY buy memory from Crucial.com. That is the only company I trust when it comes to memory.
I've been using GSKILL and they rock pretty hardcore.
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Old 03-30-2012, 02:31 PM
 
Location: Cleveland, Ohio
5,968 posts, read 5,984,339 times
Reputation: 2962
Lifetime guarantee???
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Old 03-31-2012, 12:01 AM
 
8 posts, read 2,703 times
Reputation: 10
The item is already on return. @unclejake21 The motherboard is fine just a misleading label on the box that let me believe it supported my CPU when it required a bios update first.
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