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Old 08-10-2012, 05:50 AM
 
Location: Wouldn't you like to know?
9,116 posts, read 17,728,403 times
Reputation: 3722

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ran into a problem overnight w/my computer. For some reason when I tried to open up firefox, everything is barely running...its actully not even running. I see the shortcuts on my desktop, however when I click on a shortcut icon at bottom of screen, it freezes.

I tried a hard restart, tried restore...nothing.

It can open up in safe mode. But I'm not sure how to do a scan disk, or even attempt to repair it. When I had a malware problem a yr or two back, scan disk worked but I don't know what the problem is here.

Again, the computer worked fine last night. Got up this morning and thats when problems started.

Any ideas??

Its windows vista Im running
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Old 08-10-2012, 07:20 AM
 
Location: Republic of Texas
988 posts, read 1,203,566 times
Reputation: 707
Quote:
Its windows vista Im running
Imagine a shadetree mechanic with a lit cigarette hanging precariously from his lip, as he mumbles in Mississippi drawl: "There's your problem right there".

Seriously though, go down to your local computer store and get Windows 7. Your blood pressure will go down about 10 points as you clear the checkout line.

And I don't need all you Vista apologists coming out of the woodwork saying that it's not that bad after service pack 2. It is still an abomination, IMMHO of course.
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Old 08-10-2012, 07:39 AM
 
Location: Metro Washington DC
15,432 posts, read 25,814,526 times
Reputation: 10450
That's not even remotely helpful advice. When he puts Windows 7 on it and then has the same problem, what will be your advice? "Get a Mac"? Whatever the problem is, it does not appear to be the fault of Vista. I'm thinking that running Malwarebytes in safe mode might be a good idea to start with.
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Old 08-10-2012, 07:43 AM
 
Location: Tricity, PL
61,715 posts, read 87,123,005 times
Reputation: 131690
^^^ Yes, Malwarebytes, then clean with CCleaner and if not resolved, run HiJackThis and send report for analysis ( to HJT)

Good luck!
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Old 08-10-2012, 07:53 AM
 
Location: West Virginia
16,673 posts, read 15,672,301 times
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Scandisk can only help if there is a problem with the disk hardware. Malwarebytes, CCleaner, MSE, etc., are all good advice. You may also want to check your startup files (via CCleaner) and see if something has been installed without your knowledge.
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Old 08-10-2012, 08:00 AM
 
Location: Wouldn't you like to know?
9,116 posts, read 17,728,403 times
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Thank you guys. Will try these. Hopefully will fix...
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Old 08-10-2012, 08:26 AM
 
Location: Republic of Texas
988 posts, read 1,203,566 times
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Quote:
Originally Posted by dkf747 View Post
That's not even remotely helpful advice. When he puts Windows 7 on it and then has the same problem, what will be your advice? "Get a Mac"? Whatever the problem is, it does not appear to be the fault of Vista. I'm thinking that running Malwarebytes in safe mode might be a good idea to start with.
Windows Vista is ITSELF a piece of malware. The sooner he gets rid of it the better.

Like I said in another thread, nuke the drive and load 7. The faith some of you put into malware scanners and AV is a bit disturbing.

If he loads 7 and still has problems then obviously he has bad hardware and there isn't anything we can do for him anyway.

And I would never advise someone to get a mac .
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Old 08-10-2012, 08:50 AM
 
28,803 posts, read 47,699,483 times
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Quote:
Originally Posted by eric3781 View Post
Windows Vista is ITSELF a piece of malware. The sooner he gets rid of it the better.

Like I said in another thread, nuke the drive and load 7. The faith some of you put into malware scanners and AV is a bit disturbing.

If he loads 7 and still has problems then obviously he has bad hardware and there isn't anything we can do for him anyway.

And I would never advise someone to get a mac .
People who come to a tech forum and recommend nuke it and reinstall the OS (or a new OS) as the first recommendation should not give advice on a tech forum.
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Old 08-10-2012, 09:06 AM
 
Location: Republic of Texas
988 posts, read 1,203,566 times
Reputation: 707
Quote:
Originally Posted by Tek_Freek View Post
People who come to a tech forum and recommend nuke it and reinstall the OS (or a new OS) as the first recommendation should not give advice on a tech forum.
You're right. The OP should go through a bunch of gyrations, run hours of useless scans, go back and forth to a C-D tech forum seeking answers, install a varied assortment of garage-ware utilities, bang his head against a wall a couple times, and ultimately still be left with a defective operating system with a possibly borked registry. In the time it takes to do all that they could've reinstalled the OS twice.

How many threads do we really need of people recommending "boot safe mode and run Malwarebytes!" ? I like to think I bring a fresh perspective to the table. Go nuclear and be done with it.

You all know as well as I do that over time the OS degrades. You can be a fanboi all you want for utilities and scanners and chkdsk, but there is nothing as refreshing as a clean OS install.

I can't be the only one that takes this hard line stance.

If you aren't tech savvy enough to do it, take it to your local computer shop and have them do it.
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Old 08-10-2012, 09:18 AM
 
28,803 posts, read 47,699,483 times
Reputation: 37905
Yes! The OP should go out and buy a usb drive so he can back up everything from the last five years and try to remember all the things he has to back up, find all the required drivers for the new install, nuke the PC, install the OS, then find they forgot to back up all the pictures of the baby, the favorites from IE, preferences from FF, etc.

When a single scan with Malwarebytes would solve the problem.

Yeah, you're a real computer wiz...
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