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Old 01-08-2013, 07:05 PM
 
Location: FL
20,702 posts, read 12,532,093 times
Reputation: 5452

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My daughter purchased a Sony Vaio SVE15115fxs in September. She used it today and shut it down. Tonight she was going to use it and it wouldn't turn on. No lights.

She did take out the battery for a little while and the lights came on but died a few minutes later.

Any suggestions?
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Old 01-08-2013, 07:56 PM
 
28,803 posts, read 47,694,717 times
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See item #2. The procedure should be the same for Sony as HP.

Quote:
Originally Posted by SorryIMovedBack View Post
I have Toshibas, and I'm not familiar with HPs. These are some things that have worked on Toshibas:

1. In Device Manager, network adapters, remove the wireless adapter, then reboot the computer and let Windows find it again.

2. Try a basic system reset and see if this helps bring the wireless back. Power off your system, unplug everything including the AC, remove the battery, press and hold down the power on button for 30 seconds, replace battery and AC, power on, at the HP screen or logo press whatever key it says to enter BIOS Setup, in setup press whatever key to load setup defaults, then save and exit, then try to boot into Windows.

3. If Windows 8 doesn't seem to have a driver, Find out what network card you have and then try to download a driver from the manufacturer's website. Control Panel, System, Device Manager, Network Adapters. (Mine is a Realtek RTL8191SE, and Win8 has a built-in driver.)

You can try the HP forum, and you'll probably find a solution that way. Wireless, Internet & Home Networking (e.g. Windows 8) - HP Support Forum
see this: Computer not connecting to wireless internet. - HP Support Forum - 2303735

If all else fails,since it was a recent purchase and upgrade, you should be able to use the recovery partition on the hard drive to put the machine back to Win7, unless you let Win8 totally reformat and repartition your drive, in which case you probably should purchase recovery disks from HP.
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Old 01-08-2013, 08:13 PM
 
Location: FL
20,702 posts, read 12,532,093 times
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Forgot to mention that she was windows 7.

How can you power off if you can't get on?
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Old 01-08-2013, 08:45 PM
 
28,803 posts, read 47,694,717 times
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Quote:
Originally Posted by Donna-501 View Post
Forgot to mention that she was windows 7.
The version of Windows is secondary. It's the computer that's the problem, not the operating system.

Quote:
Originally Posted by Donna-501 View Post
How can you power off if you can't get on?
Then you don't have to, it's already off.
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Old 01-08-2013, 09:07 PM
 
Location: FL
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Thanks. I was trying to see if someone had any suggestions to get it back on.
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Old 01-08-2013, 09:25 PM
 
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Did you try plugging it in? Are you sure the battery was inserted correctly, after your daughter removed it?
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Old 01-09-2013, 07:43 AM
 
Location: FL
20,702 posts, read 12,532,093 times
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Quote:
Originally Posted by ellemint View Post
Did you try plugging it in? Are you sure the battery was inserted correctly, after your daughter removed it?
Yes and yes.
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Old 01-09-2013, 10:21 AM
 
28,803 posts, read 47,694,717 times
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Quote:
Originally Posted by Donna-501 View Post
Thanks. I was trying to see if someone had any suggestions to get it back on.
The suggestion I made through the other post should get it back on. Did you miss that? Have you even tried what it said?
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Old 01-09-2013, 12:42 PM
 
Location: Powell, Oh
1,846 posts, read 4,741,932 times
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Quote:
Originally Posted by Tek_Freek View Post
The suggestion I made through the other post should get it back on. Did you miss that? Have you even tried what it said?
I agree with this. It should work.
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Old 01-09-2013, 04:08 PM
 
Location: FL
20,702 posts, read 12,532,093 times
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Quote:
Originally Posted by Tek_Freek View Post
The suggestion I made through the other post should get it back on. Did you miss that? Have you even tried what it said?
How can you do that when the computer won't turn on? We did what you said last night when dead. Still dead. It came on for a few seconds but that was it.
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