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Old 02-04-2013, 07:07 AM
 
2 posts, read 1,978 times
Reputation: 10

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Dear Experts

My one year old laptop Asus after updating its ultimate windows 7 OS and restarting it , a blue death screen appeared,,,tried copule of restarting same error message.

Then tried : Safe Mode ,,,,,tried : last good configuration,,,,,,,,,,nothing work.

Removed the hard drive which is Segate 500 GB from Asus laptop and connected via USB cable to my desktop,,,the error message that was presented : You need to format the disk before using it.

Tried that on another laptop (Dell) same error message : You need to format the disk before using it.

External hard drive is not showing in the computer management means it is not recognized as an external storage therefore I won't be able to use any third party program to recover the files before formatting it

What should I do to recover the files and data from my Asus hard drive before formatting it ?

Regards
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Old 02-04-2013, 08:29 AM
 
455 posts, read 898,520 times
Reputation: 637
Put the drive back into the original laptop.
Download Hiren's Boot CD Hiren's BootCD 15.2 - All in one Bootable CD » www.hiren.info
Make a bootable CD with it, and boot to it on the original laptop.
Go through the tools and try to repair the problem first. If no luck, simply try to view the file system and see if you can see the files, that way you can plug in an external and transfer them over. Finally, try the recovery tools if necessary.

As far as which tool to use and how to use it, you're gonna have to do some googling, but there's likely going to be something on that boot cd that will help you, assuming the drive is salvageable at all, which I suspect it is, given that you're getting an option to format it.

Good luck!
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Old 02-05-2013, 01:59 PM
 
Location: Mableton, GA USA (NW Atlanta suburb, 4 miles OTP)
11,334 posts, read 26,086,242 times
Reputation: 3995
Strangely enough, I've managed to recover data from a friend's unreadable hard drive by using a Linux LiveCD ... in my case a copy of Linux Mint 11. It was able to read the damaged NTFS filesystem even though Windows XP couldn't see any directories or files on that hard drive at all, and I was able to copy those files to a second hard drive where Windows was then able to read them.

That's a fairly simple operation. Download the ISO image of Linux Mint, burn it to a CD, put it in the drive, and boot. You may have to change your PC's BIOS options to allow booting from a CD before the hard drive.
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Old 02-05-2013, 08:53 PM
 
455 posts, read 898,520 times
Reputation: 637
Quote:
Originally Posted by rcsteiner View Post
Strangely enough, I've managed to recover data from a friend's unreadable hard drive by using a Linux LiveCD ... in my case a copy of Linux Mint 11. It was able to read the damaged NTFS filesystem even though Windows XP couldn't see any directories or files on that hard drive at all, and I was able to copy those files to a second hard drive where Windows was then able to read them.

That's a fairly simple operation. Download the ISO image of Linux Mint, burn it to a CD, put it in the drive, and boot. You may have to change your PC's BIOS options to allow booting from a CD before the hard drive.
I was able to do the same, on numerous occasions, simply using ERD commander's file browser. (Back when it was called ERD Commander)
The point we're both making, though, is that there are many different approaches that one can take that might have a successful outcome. I just feel really sorry for people that pay ridiculous amounts of money for recovery specialists to do pretty much what we're recommending here, for free.
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Old 02-11-2013, 10:33 AM
 
Location: West Virginia
16,673 posts, read 15,672,301 times
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Quote:
Originally Posted by Soup Sandwich View Post
I was able to do the same, on numerous occasions, simply using ERD commander's file browser. (Back when it was called ERD Commander)
The point we're both making, though, is that there are many different approaches that one can take that might have a successful outcome. I just feel really sorry for people that pay ridiculous amounts of money for recovery specialists to do pretty much what we're recommending here, for free.
Quote:
Originally Posted by contech-itsolutions View Post
you should hire some technician. only a qualified technician can bring back your data from hard disk. donot make experiences otherwise you may lose your data permanantly.
Oh, the irony of these two consecutive posts.
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Old 02-11-2013, 12:03 PM
 
Location: League City
3,842 posts, read 8,269,751 times
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Well if the mechanical parts of the hard drive are failing then you pretty much need a specialist to open it up and pull out the platters or mess with some kind of electronics. That's certainly not something I would be willing to try. The boot CDs are great but will only work if the hard drive is still mechanically intact.
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Old 02-11-2013, 12:05 PM
 
15,912 posts, read 20,198,598 times
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Disk recovery can be very very expensive......

http://www.diskdoctors.com/data-recovery.asp
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Old 02-12-2013, 02:42 AM
 
41,813 posts, read 51,051,710 times
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Quote:
Originally Posted by plwhit View Post
Disk recovery can be very very expensive......

Data Recovery Services - Hard Drive Data Recovery Experts
When the disk physically fails it can be especially when there is physical damage like flood or fire.

While on the topic the one tip I heard years ago if the drive won't spin up is put it in a freezer bag and freeze it for a few hours. While I haven't done this myself this apparently works quite well. Just be prepared to start copying if you get it to spin up. You may have to repeat.

I also saw another instructional video on youtube that showed the guy swapping out the platter on good drive for the bad one that was the same model. It wouldn't surprise me if that is what most of the specialists are doing unless they have special hardware they can mount any platter too.
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Old 02-12-2013, 10:18 AM
 
2,266 posts, read 3,715,978 times
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I've used Linux once or twice to view disks, as well as recovery tooks (fixboot and fixmbr) for the light stuff. My Mac has been known to read a bad drive now and then too.

The others are right on data recovery though. I've had two disks at work go bad that I've had to send out, both with firmware problems preventing the drive from even showing up, much less being able to format or read it. Ran about 2 grand both times. The cost goes up exponentially when you start having physical problems with the drive.
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Old 02-12-2013, 01:45 PM
 
Location: West Virginia
16,673 posts, read 15,672,301 times
Reputation: 10924
Quote:
Originally Posted by thecoalman View Post
When the disk physically fails it can be especially when there is physical damage like flood or fire.

While on the topic the one tip I heard years ago if the drive won't spin up is put it in a freezer bag and freeze it for a few hours. While I haven't done this myself this apparently works quite well. Just be prepared to start copying if you get it to spin up. You may have to repeat.

I also saw another instructional video on youtube that showed the guy swapping out the platter on good drive for the bad one that was the same model. It wouldn't surprise me if that is what most of the specialists are doing unless they have special hardware they can mount any platter too.
I had the freezer trick work once, but had it fail more times than I can count.
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