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Old 10-25-2007, 10:22 AM
 
Location: ¬°Ninguno de su negocio!
570 posts, read 1,690,945 times
Reputation: 219

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I have a Dell computer that I had built at the end of 2005 so it is only a couple of years old. Yesterday, I was on the internet completing an assignment for one of my online classes that was due at midnight and all of a sudden this alert came on that my computer is infected. I can't log on to the internet now and my McAfee Anti-virus software was disable and I can't fix it.

Here is the problem, I called Dell and they told me it would be $129 to search my computer for the virus and remove it. The free option was for them to reinstall all of my programs, but I would loose all my stored data. I just bought a flash-drive to store my most important documents, but didn't get a chance to save them to it.

What is your suggestion, should I pay the $129 to have it fixed? Or is there a better option out there for me? I'm really trying to avoid the method that will caue me to loose all of my files. Thanks for your help!
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Old 10-25-2007, 10:38 AM
 
Location: Home is where we park it.
3,098 posts, read 8,404,679 times
Reputation: 3195
There IS a better and FREE option.

Read this thread and follow the instructions:
http://www.city-data.com/forum/techn...r-spyware.html
Liz
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Old 10-25-2007, 01:01 PM
 
Location: ¬°Ninguno de su negocio!
570 posts, read 1,690,945 times
Reputation: 219
Thanks Southernlady, I will try this when as soon as I get home.
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