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Old 06-23-2013, 08:39 AM
 
Location: Cary, NC
34,311 posts, read 59,623,818 times
Reputation: 33403

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IE 10, up to date.
W7 64 bit

I scanned a couple of old hard drives, and removed a few 2010(?) js Trojans with MSE.

Now I cannot open online pdf's on some sites, and get the message:
SysFader: iexplore.exe - System Error

"The program can't start because js32.dll is missing from your computer.
Try reinstalling the program to fix this problem."


Example.
This page:
North Carolina Association Of Realtors

I click a link to a sample form and get the System Error.
Right click to print, and get a blank page instead of the sample form.
I can view and print in Firefox and Comodo Dragon (Chrome).

The instructions I find on line to reinstall js32.dll are a mix of IE7, and who knows what, and are quite various.
They have me cowering from proceeding.
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Old 06-23-2013, 09:21 AM
 
Location: Las Flores, Orange County, CA
26,345 posts, read 83,912,015 times
Reputation: 17566
Quote:
Originally Posted by MikeJaquish View Post
Try reinstalling the program to fix this problem.
Did you try this?
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Old 06-23-2013, 10:09 AM
 
Location: Cary, NC
34,311 posts, read 59,623,818 times
Reputation: 33403
Quote:
Originally Posted by Charles View Post
Did you try this?
I don't know the procedure.
I downloaded the js32.dll from a website, scanned it for malware and I am sitting on it.
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Old 06-23-2013, 10:12 AM
 
Location: Las Flores, Orange County, CA
26,345 posts, read 83,912,015 times
Reputation: 17566
Reinstall the program you installed before you got the problem. Was it Adobe Reader?

What is Sysfader and why is it locking up my PC? - Microsoft - Windows XP
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Old 06-23-2013, 10:28 AM
 
Location: SF Bay Area
13,343 posts, read 17,772,617 times
Reputation: 19664
js32.dll error - Microsoft Community
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Old 06-23-2013, 10:31 AM
 
Location: Texas State Fair
8,565 posts, read 9,804,985 times
Reputation: 4230
From the Process Library...

js32.dll - What is js32.dll?
Quote:
What is js32.dll doing on my computer?

js32.dll is a DLL file This process is still being reviewed. If you have some information about it feel free to send us an email at pl[at]uniblue[dot]net
Non-system processes like js32.dll originate from software you installed on your system. Since most applications store data in your system's registry, it is likely that your registry has suffered fragmentation and accumulated invalid entries which can affect your PC's performance. It is recommended that you check your registry to identify slowdown issues.
I don't endorse the quote but find the Process Library to be a handy reference.
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Old 06-23-2013, 10:58 AM
 
5,115 posts, read 4,720,539 times
Reputation: 4380
It sounds like your cleansing of the hard drive either removed or corrupted js32.dll. Since MSE did find trojans, then maybe js32.dll was hijacked/replaced and MSE nuked it.

From a quick reading on the internet, js32.dll is an distributed linked library module from Corel Software (makers of Word Perfect), but it's hung around the Microsoft OS's ever since. Apparently, the dll is used by Microsoft Office. More importantly, its used to display Microsoft Word documents and PDFs in Internet Explorer.

Google's Chrome browser and Mozilla's FireFox browser both have native PDF support. IE relies on a third party PDF reader. That's probably why you're having the problem only in IE.

Don't try to download and install js32.dll yourself from one of the many, many helpful websites - there's no way of knowing whether you're installing another trojan or virus.

You can try a couple of things. Uninstall/reinstall whatever PDF reader you have on your PC. If that doesn't work, try using your Microsoft Office installation disks to repair your software. If neither works, someone more knowledgeable will need to get involved in depth with your PC.
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Old 06-23-2013, 01:09 PM
 
Location: Cary, NC
34,311 posts, read 59,623,818 times
Reputation: 33403
Fixed. Easy Peasy. Thanks to all for letting me air it out, and for responses.

I use NitroPro 8 PDF software. Deleted and reloaded and good to go.
And I dumped Adobe, so the two aren't arguing about who my reader is.

I recall the trojans mentioned Corel, and thought "What the heck do I need Corel Word Perfect stuff for?"

And the "helpful" dll download is deleted.
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