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Old 03-10-2008, 02:55 PM
 
2 posts, read 22,018 times
Reputation: 12

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Thanks for all the help. I talked to Apple yesterday and the "helper" was very good. He sent the following:
How to clean your Mighty Mouse

Although your Mighty Mouse never needs to be fed or watered, you may occasionally find that you need to clean it.

If your Mighty Mouse is covered in fingerprints or its surface has become soiled, it can be gently wiped with a clean lint-free cloth. If necessary, moisten the cloth using only water, making sure not to oversaturate it. Be aware that the mouse contains electronic components that may be damaged if water drips from the cloth into the mouse via the seam around the scroll ball or around its underside.

The same procedure can be used to clean the scroll ball on your Mighty Mouse if it has become discolored or dirty. Use a clean lint-free cloth lightly moistened with water. Wipe the ball and the surrounding area, making sure to rotate the ball itself to ensure complete coverage. If the scrolling feels rough or if the scroll ball isn't scrolling up, down, or side-to-side, hold the mouse upside-down and roll the ball vigorously while cleaning it to help dislodge any particles that may have collected on the internal hardware.

For a QuickTime movie demonstration, click here (the movie is approximately 600 KB).http://a248.e.akamai.net/7/248/51/30...7/302417_1.mov

Thank you,
Apple
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Old 11-04-2008, 06:53 PM
 
1 posts, read 2,438 times
Reputation: 10
Had the same problem.... found it was just the plug going into the keyboard was not all the way in anymore... could have been just unplugged a bit from whatever.
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Old 11-05-2008, 08:39 AM
 
Location: Maryland not Murlin
8,193 posts, read 22,575,431 times
Reputation: 6168
The Apple scroll 'ball' is notorious for getting clogged and thus compromising performance.
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Old 02-16-2010, 04:03 PM
 
1 posts, read 1,706 times
Reputation: 10
Mine was doing the same thing (scrolling up, but not down.) I used a damp tissue to scrub the little ball, rolling it in all directions, and it started working again immediately. Bill
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Old 02-19-2010, 11:15 AM
 
Location: Huntington Beach, CA
5,850 posts, read 11,186,430 times
Reputation: 3836
I got so frustrated with the apple mouse that I just use the one that came with my wacom tablet.
although I do miss the 360 scrolling.

If you have and ipod touch or iphone check this out
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Old 07-22-2010, 04:25 PM
 
1 posts, read 1,316 times
Reputation: 10
Quote:
Originally Posted by CAtoGA View Post
Good morning. I'm wondering if anyone has any ideas...the other day the scroll button on my mouse (new imac bought in July of 07) stopped working. I can scroll up, but it won't go down. This happened once before but it only lasted a few minutes.

Any ideas? TIA
Yes, I had the same problem so I put some liquid cleaner similar to windex in a saucer. I then put the mouse in it upsidedown for a few minutes. Then I rolled the ball around a bit and dried it off. Presto. Fixed.
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Old 11-03-2011, 08:01 AM
 
1 posts, read 709 times
Reputation: 10
I have a wireless mouse (no roller ball) - the arrow won't move - have changed the batteries and the green light comes on indicating the batteries are good but still doesn't work - but noticed the light (red?) underneath doesn't come on - anyone have a resolution for this?
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Old 11-03-2011, 10:53 AM
 
Location: SoCal
6,121 posts, read 9,732,024 times
Reputation: 5947
Quote:
Originally Posted by isolde7 View Post
I have a wireless mouse (no roller ball) - the arrow won't move - have changed the batteries and the green light comes on indicating the batteries are good but still doesn't work - but noticed the light (red?) underneath doesn't come on - anyone have a resolution for this?
1) Try pressing the 'connect' button on the part that plugs in to the computer.
2) Try pressing the 'reset' button on the bottom of the mouse itself.
3) Try the new batteries in some other appliance ... maybe they're old, despite being unused.
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Old 11-04-2011, 06:10 PM
 
Location: London, U.K.
3,036 posts, read 3,377,807 times
Reputation: 1723
Quote:
Originally Posted by CAtoGA View Post
Good morning. I'm wondering if anyone has any ideas...the other day the scroll button on my mouse (new imac bought in July of 07) stopped working. I can scroll up, but it won't go down. This happened once before but it only lasted a few minutes.

Any ideas? TIA
Its gummed up. Get some cleaner and soak a tissue in it. Turn the the mouse upside down and roll the ball repeatedly in the tissue. It'll take a bit of work but eventually you'll get the crap out of it. Its a design flaw- Apple have always sucked at mice.
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