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Old 07-20-2013, 08:28 AM
 
1,320 posts, read 3,203,319 times
Reputation: 941

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So I got 2 years of Kaspersky. It has a has had a few issues over the last year. Currently it says to update database. It is in the orange yellow color. But when I update it gets to 10 or 15% and stops. It did something like this before, then a few days later it magically was all fine. They have NO customer service. Won't even respond to email. All I keep hearing from others it to reboot the system. Not sure how to do that, and if I need the original passwords or id numbers. It says I have 140 days left.

Anyway, I have some protection from Frontier, but don't know how good it is. Was thinking about adding a free AVG type thing. This is just a personal computer at home, doing net surfing and watching youtube. Any suggestions?
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Old 07-20-2013, 08:37 AM
 
2,349 posts, read 4,564,921 times
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Can you get your money back?

Microsoft Security Essentials is free. So are several other AV applications.
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Old 07-20-2013, 09:23 AM
 
1,320 posts, read 3,203,319 times
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It was alraedy on the computer when I got it.
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Old 07-20-2013, 09:24 AM
 
2,349 posts, read 4,564,921 times
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Quote:
Originally Posted by cdcdguy View Post
It was alraedy on the computer when I got it.
I would uninstall it and use MSE together with Malwarebytes.
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Old 07-20-2013, 09:44 AM
 
1,320 posts, read 3,203,319 times
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So I went to manage my subscriptions, hit update, now it let me update the security. I am back to green. Dumb thing.....
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Old 07-22-2013, 03:37 PM
 
Location: Gulf Coast Texas
29,698 posts, read 16,096,575 times
Reputation: 12032
You get what you pay for. Pay for your protection.

Can you afford $5 per month ($60 for a year subscription)?

Look thru internet reviews for the experiences of others. Amazon is excellent source for reviews.
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Old 07-22-2013, 09:39 PM
 
Location: The Berk in Denver, CO USA
14,390 posts, read 21,075,024 times
Reputation: 23913
I do not understand people who have anti-virus software. I have not had any since 2005 and have never had a problem. And, I surf to porn sites.
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Old 07-22-2013, 09:41 PM
 
24,503 posts, read 35,979,772 times
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Quote:
Originally Posted by plmokn View Post
I would uninstall it and use MSE together with Malwarebytes.
MSE is free but the OP might want a reasonable amount of protection. That's where Kaspersky could come in.
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Old 07-22-2013, 09:47 PM
 
24,503 posts, read 35,979,772 times
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Quote:
Originally Posted by davebarnes View Post
I do not understand people who have anti-virus software. I have not had any since 2005 and have never had a problem. And, I surf to porn sites.
Some people get virii while others don't. I think PC users are generally more scared because PC virii tend to be disruptive. This results to them wanting antivirus software.

It's worse for Mac users. On Macs virus writers care more about stealing information than they do about being disruptive. Somehow the mac virus community has been able to grow insanely large with an agreement that they will only create silent viruses/trojans that steal information but don't harm the computer. It's quite impressive... and has managed to fool the Apple community into thinking they don't get virii.
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Old 07-22-2013, 11:01 PM
 
48,516 posts, read 85,121,432 times
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So how do you know that on Mac users ?
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