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Old 10-08-2013, 08:33 AM
 
1,261 posts, read 1,141,959 times
Reputation: 1136
Default Browsersafeguard.com

I have a new Dell that is WIN7. I was able to get on Internet last night; however, this morning, I keep getting a pop up from Browsersafeguard.com that "socket connection to browsersafeguard.com failed. A firewall may be blocking Browsersafeguard.com traffic". Since there is so much bloat ware on a new machine, what is this about? I did go to the firewall window and add my Firefox and IE to the Firewall exceptions. But, I still get this message. BTW, there were 80 updates when I shut the machine down last night. I wonder if that caused this problem. Also, I found the Browsersafeguard from the software list and threw it in the trash and emptied. So why is it still preventing browsers from opening. HELP! Thank you!!
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Old 10-08-2013, 08:37 AM
 
Location: on the road to new job
324 posts, read 289,712 times
Reputation: 179
Call Dell customer service.
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Old 10-08-2013, 08:38 AM
 
1,422 posts, read 961,149 times
Reputation: 2150
Consider removing it from the add/remove programs. Or, use ccleaner to disable it on startup.
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Old 10-08-2013, 05:16 PM
 
1,261 posts, read 1,141,959 times
Reputation: 1136
Thanks for your responses, I went to add/remove and did remove it. I had tried to through in the trash but needed to go further. After that, I got the machine to recognize Mozilla, IE ( I HATE) and Chrome. This forum is great, Thanks!!!
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Old 10-08-2013, 06:36 PM
 
Location: Massachusetts
341 posts, read 197,051 times
Reputation: 490
There is a program that is great for taking a new computer and removing all the junk, crap, blotware from it. It's highly recommended by computer digital goddess "Kim Komando".
It's called "www.pcdecrapifier.com" and it's free.
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Old 10-08-2013, 07:12 PM
 
1,261 posts, read 1,141,959 times
Reputation: 1136
Yes, I have heard her on the radio. I will look into that. Thanks
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