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Old 02-01-2014, 05:16 PM
 
4 posts, read 21,681 times
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I have a seagate goflex external hard drive that I bought over a year ago. Its USB powered and its worked perfectly fine until today. I plugged it in to my computer and the power light came on but not right away. And my computer isn't detecting it at all. I've done the troubleshooting that was recommended as well rebooting my computer, looked for it in device management and all that stuff. And I installed seagate drive software to detect the device and still nothing. It also doesn't get detected when I hook up to different computers. Do I just take it in to get it looked at and fixed? I have a ton of files on it that I don't want to lose.
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Old 02-01-2014, 08:22 PM
 
1,156 posts, read 1,669,701 times
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Hate to say it but Seagate externals are notorious for failures. My advice is to get a new hard drive, one that is not Seagate. One thing you might want to try, and yes, it is going to sound completely stupid, turn the hard drive upside down while it is plugged in. I can not guarantee this will work for you, but it did for me, at least enough to pull my information off the drive. Don't ask me how it worked, I have no idea. I was having issues with my Seagate external and looking for solutions when this one popped up, I had a laugh, stared at my external, shook my head and said, "nah... impossible," then shrugged and tried it. It worked like nothing was wrong with the hard drive at all. How stable it actually was I have no idea, but it worked well enough for me to pull the information off so I didn't lose it.
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Old 02-02-2014, 06:15 AM
 
10,753 posts, read 18,008,790 times
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Could be a couple issues. The drive itself could be bad, or the electronics for the USB interface may have failed, I'm assuming you tried a different USB cable?

Either way, you have discovered why you should NEVER have important data on only one device. Anything of importance should exist in 2 or more places.
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Old 02-03-2014, 07:03 AM
 
4 posts, read 21,681 times
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I tried different computers and different USB cords. I've used it to move data and files from an old notebook to another when it stopped working. So it's not just used as the sole and only back up drive. Problem is I didn't get to move everything over.

Flippin seagate
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