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Old 03-02-2014, 04:20 AM
 
1 posts, read 8,041 times
Reputation: 10

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I have a gateway computer NE56R41u and it turns on and goes to the sign on screen but then just goes blank. I have tried my repair disk but no luck. I tried F8 before logo appears and no luck. Removed battery etc,,, can anyone offer a possible solution?
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Old 03-02-2014, 05:48 AM
 
3,201 posts, read 3,672,922 times
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so it wont boot in safe mode?
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Old 03-02-2014, 12:18 PM
 
Location: Scottsdale, AZ
2,081 posts, read 4,146,404 times
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Yep, trying booting into the Safe Mode. Restart the computer and hold down the F8 key before it leaves BIOS mode. You will get a menu. Arrow down to Boot in Safe Mode, then see what happens. You need a little knowledge, but you can try checking a few things in safe mode. You may have a bad driver file.

By the way, I know this sounds crazy, but if you can boot in safe mode I might suspect your battery is no good. I had a similar situation and I changed the battery and it booted OK after that.

Other options include reloading Windows and keeping your fingers crossed. Or find someone who knows what they are doing.
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Old 03-02-2014, 07:05 PM
 
Location: SF Bay Area
13,343 posts, read 17,902,572 times
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Quote:
Originally Posted by lauracrltn View Post
I have a gateway computer NE56R41u and it turns on and goes to the sign on screen but then just goes blank. I have tried my repair disk but no luck. I tried F8 before logo appears and no luck. Removed battery etc,,, can anyone offer a possible solution?

What does "no luck" mean?
What have you tried and what were the results?
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Old 03-02-2014, 11:35 PM
Status: "Tickyul >>> ARRESTED for not having health-insurance!" (set 15 days ago)
 
Location: Brawndo-Thirst-Mutilator-Nation
17,314 posts, read 17,374,788 times
Reputation: 13739
I would try unplugging computer and powering down, remove PC battery and also remove the CMOS battery......wait 2 minutes then reinstall and reboot.

If you have no luck with this....go to the boot options menu, for win 8 it is hold down Shift + f8.
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Old 03-03-2014, 01:14 PM
 
2,600 posts, read 6,448,114 times
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Gateway Computer, Server, Portable, Consumer Electronic Product Support

Gateway Support - Answers, E-Mail, Chat - Live Chat
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Old 03-03-2014, 03:02 PM
 
4,564 posts, read 4,270,356 times
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Quote:
Originally Posted by lauracrltn View Post
I have a gateway computer NE56R41u and it turns on and goes to the sign on screen but then just goes blank. I have tried my repair disk but no luck. I tried F8 before logo appears and no luck. Removed battery etc,,, can anyone offer a possible solution?
You are more than likely going to have to reload your operating system if you didnt make a backup of the OS previously.
I did laptop support for 7 years and your scenario always ends up in a re-image or possbily a bad video card on the motherboard, but this sounds more like a reload will be needed.

-Remove the battery and AC and hold the power button down for 30 seconds to try a power discharge.
-Reseat your memory if above doesnt work
-Reset your BIOS to default settings if step 1 and 2 dont work
-If tapping on F8 doesnt give you an option to try safe mode or last know good configuration, you are more than likely going to have to reinstall windows 7. (Use a linux live CD to get you data off!!!) Knoppix or ubuntu are good at getting access to your data.
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Old 02-16-2015, 08:21 PM
 
1 posts, read 4,567 times
Reputation: 12
CTRL ALT Delete - Does your task Manager work? I worked on one just now that did this same thing but CTRL ALT Delete works. From there, you can back door your way into the control panel and access the System Restore.
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Old 02-19-2015, 09:40 AM
 
Location: North America
14,204 posts, read 10,381,860 times
Reputation: 5547
Quote:
Originally Posted by RipleyMom80 View Post
CTRL ALT Delete - Does your task Manager work? I worked on one just now that did this same thing but CTRL ALT Delete works. From there, you can back door your way into the control panel and access the System Restore.
He only posted one time a year ago. I would imagine that the problem is solved by now :d.
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