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Old 03-19-2014, 11:45 AM
 
Location: Buxton UK
4,970 posts, read 4,645,092 times
Reputation: 2383

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Please help me sort this crap out, I am getting to the end of my tether and feel ready to explode and just smash the crap out of everything in sight.

This crap has just started happening on my computer since today:

-All downloads fail
-All anti-virus or anti trojan/malware software have tried fails to download properly or install
-All my email programs have failed. They do not accept my passwords, and then they constantly reload over and over again
-Search engines reload over and over again so I can't use them. This happens on all browsers like chrome, internet explorer.
- Websites that normally work will not load properly or simply do not load at all
-When typing into search engines the browser ignores many of the keys on the keyboard so my search query has missing letters.

Everything was normal until this morning and all this has now started. I cannot use the internet properly at all and cannot use my email programs at all. I might as well throw this buggering computer out of the window. If this is some virus then I would like to blow up the sodding miserable failed abortion who has created this BS just to screw us up.

And as I said NO anti virus programs will work on my computer. They ALL give "failed to download" and "failed to install" errors including such programs as Avast and AVG. Unbelievable. I don't think it is a co-incidence.

Lots of websites give an error saying "the page failed to load" even though my internet connection is perfect. I think this is the trojan/virus at work. It is stopping me getting onto websites.
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Old 03-19-2014, 11:56 AM
 
947 posts, read 1,201,018 times
Reputation: 779
Reboot the computer and hold F8 to trigger windows to load the option where you can run the computer into one of the safe modes. That should let you run a anti-virus anti-malware. Install as well if you have to do so.

If your computer is set to auto backup you could try the last known good configuration which would restore the computer but lose every bit of file you had downloaded, program until the backup.

Malwarebytes is very good at what it does for free however it is not auto protect unless you pay for it.

If you need to get on the internet to get the anti-virus anti-malware software and the updates that what is really important, you need to do the Safe Mode with Networking.
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Old 03-19-2014, 12:00 PM
 
Location: SF Bay Area
13,343 posts, read 17,764,037 times
Reputation: 19664
What OS are you running on the computer?
Did you have ANY anti-virus programs running prior to this (I'm guessing no because otherwise, why are you trying to download anti-virus sw now)
Can you get to any websites at all?
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Old 03-19-2014, 06:57 PM
 
Location: Buxton UK
4,970 posts, read 4,645,092 times
Reputation: 2383
It's Windows 7 and it's got McAfee on it but it expired. I did a system restore and that may have cleared the problem a bit. I am monitoring the situation.
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Old 03-19-2014, 09:00 PM
 
Location: SF Bay Area
13,343 posts, read 17,764,037 times
Reputation: 19664
Quote:
Originally Posted by MeteoMan View Post
It's Windows 7 and it's got McAfee on it but it expired. I did a system restore and that may have cleared the problem a bit. I am monitoring the situation.

Well, you better install an anti-virus pkg on there before it gets infected again.
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Old 03-21-2014, 01:45 PM
 
3,201 posts, read 3,643,596 times
Reputation: 4419
wow, you sound really frustrated

if you have access to another computer download avast and malwarebytes and mcafee removal tool Download McAfee Consumer Product Removal Tool - MajorGeeks

install avast on the computer (if it allows you)

let it run, follow prompts

install malwarebytes, let it run, follow prompts


that should help you out at least, ther are other things you can do but lets see what happens
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Old 03-21-2014, 08:58 PM
 
48,516 posts, read 85,063,717 times
Reputation: 18083
I think he has already said he reverted to earlier time when computer was fine. Likely he downloaded a virus program afterwards.
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Old 03-22-2014, 07:54 AM
 
Location: Buxton UK
4,970 posts, read 4,645,092 times
Reputation: 2383
Quote:
Originally Posted by Ace_TX View Post
wow, you sound really frustrated

if you have access to another computer download avast and malwarebytes and mcafee removal tool Download McAfee Consumer Product Removal Tool - MajorGeeks

install avast on the computer (if it allows you)

let it run, follow prompts

install malwarebytes, let it run, follow prompts


that should help you out at least, ther are other things you can do but lets see what happens
I've downloaded malwarebites and it has cleared a few things, annoying that it only lets you select each "PUP" one at a time, when there were hundreds, but it seems to have at least sped up the computer, and solved a few minor issues. Avast wouldn't install, don't know why.
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Old 03-23-2014, 10:41 AM
 
3,201 posts, read 3,643,596 times
Reputation: 4419
it wont install because the viruses are blocking it

use that uninstaller to get rid of mcafee..its probably contaminated and broken anyways

then try installing avast again
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Old 03-23-2014, 08:28 PM
Status: "Psychological-Comfort-Pitbull" (set 19 days ago)
 
Location: Brawndo-Thirst-Mutilator-Nation
16,955 posts, read 17,129,775 times
Reputation: 13238
Quote:
Originally Posted by MeteoMan View Post
I've downloaded malwarebites and it has cleared a few things, annoying that it only lets you select each "PUP" one at a time, when there were hundreds, but it seems to have at least sped up the computer, and solved a few minor issues. Avast wouldn't install, don't know why.
Try running your AV in Safe-Mode......many times this will let your AV clear everything out.
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