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Old 03-21-2014, 10:19 PM
 
Location: New Canaan
14 posts, read 11,469 times
Reputation: 15

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I bought a new computer for my family. We had it since March 10th and opened it on March 11th. I use it for bills. My wife uses it for random stuff. My kids game on it. The specs are:

Intel Core i7-4770
24GB Dual Channel 4 DIMMS
2TB 7200RPM
256GB SSD
Radeon R9 270

It is the slowest computer I ever owned, also the highest speced I ever owned.
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Old 03-21-2014, 11:37 PM
 
15,924 posts, read 17,643,650 times
Reputation: 7645
Bring it back to wherever you bought it and get your money back.
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Old 03-24-2014, 10:37 AM
 
Location: Southern California
4,448 posts, read 5,445,682 times
Reputation: 2209
Is this your first experience with Windows 8?
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Old 03-24-2014, 10:55 AM
 
Location: Southern California
12,422 posts, read 10,885,996 times
Reputation: 34112
What virus protection do you have running? That usually can kill the speed of a PC in a hurry. Find something lighter.
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Old 03-25-2014, 09:46 PM
 
Location: 10110001010110100
6,385 posts, read 10,839,849 times
Reputation: 5589
We have been using XPS systems at work and they have been quite reliable and performance wise no slouch either. The XPS systems (8300-8700) we get comes with 8GB RAM, 1TB Seagate HD and very basic video cards so your machine is definitely souped up quite a bit and shouldn't be slow in any way.

That said, I always ask those who complain about their computer being slow:
- What exactly is slow?
a) The bootup (from turning on to reaching desktop or UI)?
b) Specific application(s) only (slow to open up, editing, saving, etc.)?
c) Internet/network response (using browser, if so which browser)?
d) Accessing/using a certain external peripheral (flash drive, printer, etc.)
or
e) Overall response time of everything (opening folders, Internet, launching applications, etc.)?

When you provide the details then tech savvy people can diagnose your system with better estimation.

Also, provide the basics too, like what version of Windows you are using and what service packs, if any, is installed.

If it is under warranty which, by March you meant 2014, then it would be so I would definitely contact Dell Tech Support to notify them as well. If you had this issue from get-go, there could very well be a faulty component or even a device driver.

Good luck.
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Old 03-26-2014, 02:56 AM
 
Location: Vancouver, B.C., Canada
10,959 posts, read 23,491,494 times
Reputation: 5321
what PSU are you running since looked at Dell's site and if you are running a stock power supply it is not able to run R9 270 GPU

So I would check the system requirements of the graphics card and then upgrade the PSU if the power requirements exceed the PSU ratings
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Old 03-27-2014, 01:22 PM
 
Location: USA
701 posts, read 993,845 times
Reputation: 651
I agree with PLWHIT on this. "Return it".

With those specs, ... if what you're saying is true and within reason, ... I'd say return it because something is wrong in some component/s. I wouldn't even waste time trying to analyze and fix it. You could spend hours / days trying to resolve what's wrong, .... more unproductive time. Just return it and get another one with the same or better specs. That's if you just bought it this month, March 2014. (This is one reason I like buying from Costco. Excellent warranty and so easy to return.)

Even if you put the crappiest AV software in it, it should not be "the slowest computer you've ever owned". You should never feel that way on a new computer. Specially with those specs. Something doesn't match up. It's not worth it.

Having said that, being the paranoid person that I am, I would never use a single computer for "doing the bills" AND "kids game on it". I would suggest a separate computer dedicated for gaming. And another for bills and personal stuff.

Doing the bills implies personal information on it. Maybe even online banking and such.

"Kids game on it" - there's just too much potential for malware and trojans with the current state of gaming. Kids click on any and all pop-ups just so they can continue gaming.

But that's just me.
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Old 03-27-2014, 11:51 PM
 
Location: Southern California
4,448 posts, read 5,445,682 times
Reputation: 2209
I know 10 year olds hosting Mindcraft servers.
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Old 03-27-2014, 11:59 PM
 
15,924 posts, read 17,643,650 times
Reputation: 7645
I sure wish the OP would respond and answer TurcoLoco's questions...

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Old 03-30-2014, 07:19 PM
 
24,503 posts, read 35,952,320 times
Reputation: 12847
Quote:
Originally Posted by plwhit View Post
I sure wish the OP would respond and answer TurcoLoco's questions...
The OP is Not a Member. Chances are that we will never get those answers.
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