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Old 11-14-2014, 01:51 PM
 
Location: Brooklyn
2,868 posts, read 4,205,767 times
Reputation: 5235

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Out of nowhere I can't open any of my folders because I keep getting a prompt about SmartWebPrintingOC. If I keep hitting cancel eventually the folder will open but no matter what I do I can't view my photos or play music.

I don't know how whatever it is got on here? The only thing I did different this morning was tried to update Google Chrome which was prompted by my avast antivirus, which by the way, failed.

I tried a system restore and it would NOT restore. I ran a full system scan with Malwarebytes, no infections. I also did a full scan with avast, also coming up all clear.

I attached two photos of the SmartWebPrintingOC prompts.

Thanks.
Can't open folders - SmartWebPrintingOC?-smartwebprintingoc.jpg

Can't open folders - SmartWebPrintingOC?-swpoc2.jpg
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Old 11-14-2014, 05:43 PM
 
Location: Brooklyn
2,868 posts, read 4,205,767 times
Reputation: 5235
Default I got it

Hey Guys,

Once again I panicked and went straight to you guys, which by the way Thanks again all all the jams you got me out of in the past. After fooling around around I tried Ccleaners registry clean up. Worked like a charm and all is well. No I can sleep tonight....LOL.
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Old 11-15-2014, 08:42 AM
 
Location: Amelia View
4,244 posts, read 12,770,606 times
Reputation: 3801
Quote:
Originally Posted by makossa View Post
Hey Guys,

Once again I panicked and went straight to you guys, which by the way Thanks again all all the jams you got me out of in the past. After fooling around around I tried Ccleaners registry clean up. Worked like a charm and all is well. No I can sleep tonight....LOL.
Got a good night's sleep?? yahoo!

If that dang HP bloatware crops up again, there are apparently a number of ways to get rid of it or at least disable it. Hopefully Ccleaners did the trick though!
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