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Old 11-17-2014, 11:40 AM
 
Location: Fairfax County, VA
3,720 posts, read 4,866,488 times
Reputation: 1458

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I have a HP Pavilion, using Win 8, Firefox, and Chrome.

I have noticed that every time that I've muted the sound on my laptop, and turn it back on when needed, the sound stops working all together. I first noticed this with Youtube videos. The video there plays for a few seconds, then stops, with an error message saying "An error occurred, please try again later." While thinking it was just Youtube, I tested this out with Soundcloud and videos from other various sites (just to name a few) such as CNN, Vimeo, and Facebook. The result was the sound wasn't working on those either.

I am lost as to what steps I should take in order to fix this problem, and where the source of the problem could be. If anyone can help me out, that would be very much appreciated.

Thank you.
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Old 11-17-2014, 12:22 PM
 
10,753 posts, read 18,005,309 times
Reputation: 10244
Does the sound stop working system wide (normal Windows/ application sounds) or just when streaming video? If so go to HP's support site and download/install the latest audio driver. HP Drivers and Downloads for Printers, Scanners and More | HP ® Support
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Old 11-17-2014, 02:19 PM
 
Location: Kaliforneea
1,316 posts, read 998,907 times
Reputation: 2232
Downgrade to Windows 7 and see if that solves all your problems.
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Old 11-17-2014, 02:22 PM
 
10,753 posts, read 18,005,309 times
Reputation: 10244
Quote:
Originally Posted by SUPbud View Post
Downgrade to Windows 7 and see if that solves all your problems.
Yeah, that's much easier than trying a new driver
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Old 11-19-2014, 01:44 PM
 
Location: SF Bay Area
13,343 posts, read 17,772,617 times
Reputation: 19664
Quote:
Originally Posted by NHDave View Post
Yeah, that's much easier than trying a new driver

Get a mac?
Run Linux?
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Old 11-20-2014, 10:12 AM
 
28,611 posts, read 40,594,929 times
Reputation: 37281
Buy a mainframe?
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Old 11-20-2014, 03:26 PM
 
Location: Fairfax County, VA
3,720 posts, read 4,866,488 times
Reputation: 1458
Quote:
Originally Posted by NHDave View Post
Does the sound stop working system wide (normal Windows/ application sounds) or just when streaming video? If so go to HP's support site and download/install the latest audio driver. HP Drivers and Downloads for Printers, Scanners and More | HP ® Support
"No available updates for your product were found."
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