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Old 11-23-2014, 09:18 AM
 
1,510 posts, read 1,773,409 times
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I have a program called Fix It Utilities, which provides an anti virus and has various maintenance type utilities. In general, the program works okay; however, when opening the program, you must give it permission to make changes to your computer. The problem I am having is that it apparently has loaded pop up ads which are ads for other types of software programs that Fix it Utilities sells. Also, I get pop ups for extending my subscription. Every time I use my pc I get 2 or 3 of these.

Can anyone tell me how I can disable these pop ups? I have tried calling their customer service, but they never pick up. Just get dropped in a queue. Thanks.
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Old 11-23-2014, 02:27 PM
 
28,611 posts, read 40,594,929 times
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My first inclination is to uninstall it. Any software that does what you are seeing isn't worth keeping.

I assume you don't have the pro version.
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Old 11-23-2014, 05:45 PM
 
1,510 posts, read 1,773,409 times
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I do have the professional version. I may end up uninstalling it. Unfortunately, I renewed for 2 years because the price was better. Almost immediately, started receiving pop ups for adding an additional year. Some of the pop ups are for specialized utilities programs that I thought I already had included in the professional version. For example, there is driver repair for $9.99.
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Old 11-23-2014, 11:39 PM
Status: "Psychological-Comfort-Pitbull" (set 23 days ago)
 
Location: Brawndo-Thirst-Mutilator-Nation
16,980 posts, read 17,145,000 times
Reputation: 13268
Dump that cr@@@p!

You should be able to go into "settings" and mess with things......hopefully you can quiet down that nonsense!!!!!!!!
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Old 11-24-2014, 01:27 PM
 
28,611 posts, read 40,594,929 times
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Wow. A paid version that harasses you. What a piece of crap.

So now you have to balance $ vs annoyance.


I recommend a stand alone AV or one like Norton NIS that includes a firewall and Spyware detection, etc. Use a separate fix it utility if you feel you need one. One alternative that gets good reviews is Norton 360.

http://www.pcadvisor.co.uk/reviews/s...0-2014-review/

In case you can't tell, I'm a fan of the "new" Norton.
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Old 11-24-2014, 06:00 PM
 
1,510 posts, read 1,773,409 times
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Yep. The pop ups started right after the renewal. For the first year, no pop ups. I'll check out Norton 360. I haven't been able to find settings that control the pop ups for Fix It Utilities. The link to "My Account" takes you to their web page, which pumps more advertising for various programs at you.
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Old 11-24-2014, 06:15 PM
 
28,611 posts, read 40,594,929 times
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The Marketing Department obviously runs the show there. Guaranteed way to lose customers.
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Old 11-26-2014, 05:09 PM
 
Location: Table Rock Lake
971 posts, read 1,213,120 times
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Quote:
Originally Posted by Tek_Freek View Post
The Marketing Department obviously runs the show there. Guaranteed way to lose customers.
I don't recall my Fix-It disk causing any popups on my XP desktop. I was amazed when the disk fixed the problem as I had already tried System Mechanic and several freebies. That being a couple of years ago.

I today saw (I think) Tek_Freek recommend Norton 360. I have Norton Internet Security so I thought I would check my Norton out. Seems when checking for new trojans, etc., it doesn't check for upgrades to the program. Having 56 active days left on the NIS I downloaded the upgrade. Although I clicked RUN, it put two icons on my laptop Vista and reported that it couldn't proceed while another program was working. It had first started initalizing and the time alloted ran up to one hour so I closed it out and the two icons on the screen disappeared. Oh well, that might be for another day.

Thank you one and all as your discussions continue to allow us newbies to learn. HAGD
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Old 11-26-2014, 06:35 PM
 
28,611 posts, read 40,594,929 times
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Interesting. My NIS updates automatically. Is there a box you don't have checked somewhere?
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Old 11-26-2014, 07:36 PM
 
Location: Table Rock Lake
971 posts, read 1,213,120 times
Reputation: 952
Quote:
Originally Posted by Tek_Freek View Post
Interesting. My NIS updates automatically. Is there a box you don't have checked somewhere?
Had to go look. Under Settings and updates all 4 showed (on). That was Automatic Liveupdate, Pulse Updates, Automatic Downloads and Smart Definitions. All shows on.

Last edited by Bluff_Dweller; 11-26-2014 at 07:36 PM.. Reason: correct spelling
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