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Old 12-14-2014, 09:43 AM
 
1 posts, read 523 times
Reputation: 10

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I'm having an issue with my Dell Inspiron N5010 Laptop (running Windows 8). It is turning on and then the screen is going blank and black after showing the windows logo. My laptop was running well and suddenly this problem occurred. I turned off the laptop forcefully, and from then I am facing this problem. Even i attach external monitor to check but monitor is also displaying black screen. Please let me know how to solve this problem.

With Regards,
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Old 12-15-2014, 01:31 PM
 
Location: SF Bay Area
13,343 posts, read 17,782,076 times
Reputation: 19664
I think your onboard intel graphics component is kaput. Time for a motherboard replacement.
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Old 12-15-2014, 04:12 PM
 
Location: Diaspora
21,550 posts, read 24,690,260 times
Reputation: 8930
See if you have video in safe mode.

How to boot into Safe Mode on Windows 8 on your Dell PC | Dell US
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