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I was given a Dell Inspiron N5050 laptop with windows 7 that had a problem with "User Profile Service Failed the Login; User Profile cannot be Loaded" error. I fixed the registry as specified, and the Windows started.
I may have an unrelated problem. The windows network shows that I am connect to both a LAN and a Wireless, but the browser does not work.
In addition when I try to run ping from the command line it always says "host name cannot be resolved". I tried different hosts, and the command works fine from other computers on the network.
The purpose of the second test was to see if the browser was defective.
i would boot it up with something like fedora live-usb.
then it would be evident if the wifi hardware is broken or if there is some windows bug preventing internet access.
Since this system was part of your brothers work domain I'll bet a dime to a dollar that there are many other configurations other than networking tied to his domain.
Suggestion still stands, find out the installed hardware and associated drivers, write them down and do a fresh install of Windows.
i would boot it up with something like fedora live-usb.
I tried it on sugar on a stick, and internet works fine. I don't want to wipe the disk yet, because the former owner believes there is data she needs that is still on the disk. I don't see it, and I would give her remote access to look for herself, but I can't get to internet.
I tried it on sugar on a stick, and internet works fine. I don't want to wipe the disk yet, because the former owner believes there is data she needs that is still on the disk. I don't see it, and I would give her remote access to look for herself, but I can't get to internet.
See if she has an external USB disk, back up the internal disk and then give her back her USB drive...
-or-
Just buy a cheap external USB drive, back up the internal and then give her the external...
Think of it as getting a complete computer system for about 60 bucks and stop making a mountain out of a molehill....
^ since it works with linux live-usb's, i would just pick a distro and use that for the time being.
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