Any Microsoft Office 2013 experts here? (screen, flash, sound, working)

[mrmondaynight]

I have been having difficulties with my printer all week. The issues are on and off and so I was working around it since this is a common issue for me.



1. I have not been able to print labels since i got a new computer. It does not provide me with the label size option that I need and I am unable to do so manually



2. I cannot print legal size paper, the option is chosen however the document prints on the regular sized paper instead. The feeder is not taking in the paper;


3. Sometimes when I print a document my computer buffers. “locating printer” sometimes pops up on the screen. Also if the chosen document prints it does so approximately 25-30 seconds after I clicked print;


4. The chosen documents don’t always print, when I want to print a document the memo page prints instead. When this happens the designated document does not print; and


5. Unable to print envelopes. The following issues occur: 1. The “print” button is greyed out making the envelope unavailable for printing 2. The envelope does not get sucked in by the feeder which for some reason provokes the printer to flash the orange light presenting either an error or jam 2 of which should not be happening. 3. If the envelope gets sucked into the feeder the memo page prints on it.


Any help?

[Peregrine]

1. MAILINGS > LABELS > Click the picture of the label in the "label" area.
Click NEW LABEL button.

[TurcoLoco]

With the exception of #1 which Peregrine already offered help on, what makes you so certain that #2-5 are Office 2013 issues?
To be honest, they sound more of a print device/driver or print settings issue to me.

For example; #2. Are you not able to specify the Tray # where the legal size paper will be fed into?
You should be able to do that in the "Print properties" > Paper/Quality > Paper source, are you not?

[Peregrine]

Ya, that's pretty much why I didn't reply to the rest. Not an Office issue.

[505HPC6Z06]

update the printer drivers from the printer manufacturers support site.