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Old 09-29-2015, 02:48 PM
 
Location: New England
1,215 posts, read 2,584,122 times
Reputation: 2237

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I have two laptops in the house. Come home at the end of the day, and laptop 1 works fine and connects right to the internet through wifi.

Go over to the second laptop, try to log on to the internet, and no connection. Always have to unplug router, plug it back in. Then the laptop will log right on through the wifi.


Can anyone give any suggestions as to why it's doing this? And what I might be able to do prevent this.
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Old 09-29-2015, 07:17 PM
 
Location: SF Bay Area
13,520 posts, read 22,131,339 times
Reputation: 20235
Check/update the wireless adapter driver for laptop2 or get a new wireless adapter.
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Old 09-29-2015, 07:52 PM
 
658 posts, read 1,143,264 times
Reputation: 465
is your touchpad by chance made by synaptics?
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Old 09-30-2015, 03:55 AM
 
Location: New England
1,215 posts, read 2,584,122 times
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Checked the wireless adapter. Shows that it is up to date. Atheros AR8152 PCI-E Fast Ethernet Controller

Yes, the touchpad is made by synaptics. Shows up to date also.
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Old 09-30-2015, 04:18 AM
 
230 posts, read 430,417 times
Reputation: 460
You need to provide more information.

Is this new behavior for what had been a stable situation or did it start when something was changed, added, or removed?

Is it always the same laptop that won't connect or is the first laptop you happen to use that day?

Are one or more of the laptops powered down or removed from the premises during any part of the day?

What operating systems are installed on the two laptops?

What is the make and model of the router?

How do you get your Internet (what is the router connected to)?

Are there any other computing devices using the router?

After you plug the router back in, do both laptops work or just the one you are trying to use?

Unpowering and repowering the router causes it to reboot, which indicates but does not prove that the router is the culprit. It may be misconfigured. Is there anyone in your house that may have played with the router settings?

Last edited by FrogCross; 09-30-2015 at 04:46 AM..
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Old 09-30-2015, 05:35 AM
 
Location: New England
1,215 posts, read 2,584,122 times
Reputation: 2237
Is this new behavior for what had been a stable situation or did it start when something was changed, added, or removed? New behavior, nothing has changed.

Is it always the same laptop that won't connect or is the first laptop you happen to use that day? Always the same laptop.

Are one or more of the laptops powered down or removed from the premises during any part of the day? None are powered down

What operating systems are installed on the two laptops? Windows 7 on the problem laptop, Windows 8 on the stable laptop

What is the make and model of the router? Linksys, wrt54g v5

How do you get your Internet (what is the router connected to)? Cox cable modem

Are there any other computing devices using the router? Tablet, and cell phone automatically connects, once I get home

After you plug the router back in, do both laptops work or just the one you are trying to use? Both laptops work.

Unpowering and repowering the router causes it to reboot, which indicates but does not prove that the router is the culprit. It may be misconfigured. Is there anyone in your house that may have played with the router settings? Nobody has changed anything with the router settings.


Hope this helps. Let me know if you need more info. Thanks.
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Old 09-30-2015, 02:21 PM
 
Location: USA
718 posts, read 1,149,690 times
Reputation: 684
Quote:
Originally Posted by dfour View Post
I have two laptops in the house. Come home at the end of the day, and laptop 1 works fine and connects right to the internet through wifi.

Go over to the second laptop, try to log on to the internet, and no connection. Always have to unplug router, plug it back in. Then the laptop will log right on through the wifi.


Can anyone give any suggestions as to why it's doing this? And what I might be able to do prevent this.
I had a very similar problem last year.
A rebuilt dell laptop with win 7 ultimate, that had been running fine for about a year. no wifi problems.

Over time, though, it started dropping the wifi connection. Mostly when it went into sleep or hibernate mode when not being used all day. All I had to do was reconnect wifi or even restart. Never had to restart/reboot the wifi router.

But that got old pretty fast. I wanted to find the solution. Meaning, once you physically open the laptop it it "woke up", it should connect to the home wifi.

No other wifi device had problems connecting to our wifi router: macbooks, win 8.1 laptop, various tablets and cell phones. Only this win7 laptop. So unlikely to be the wifi router.

I updated the win 7 laptop with all latest updates. Special attention to the wifi driver. I think I did that update manually. Specific to the onboard Intel wifi component.

That fixed it. Hasn't happened since.
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Old 09-30-2015, 03:52 PM
 
Location: SCW, AZ
8,320 posts, read 13,450,418 times
Reputation: 7987
Try the device driver updates that FastNinja500 mentioned.

A) If you already have the latest drivers installed then a quick re-install following these steps:
- Open Device Manager (START > RUN > devmgmt.msc > OK or Start > Right-click "Computer" > Manage > Device Manager)
- Expand the Network adapters section on the list.
- Locate the applicable network adapter and right-click on it > Uninstall (do NOT check the box for "Delete the driver software for this device")
- Click OK
- When completed, reboot the laptop

B) Another possibility is the NIC is not recovering from either sleep/hibernation mode that might be in use by the operating system or the sleep mode the operating system puts the network adapter to save power.
If applicable, try disabling Deep Sleep (S3) mode in BIOS or Hibernation mode in Control Panel > Power Options (or Start > Run > powercfg.cpl > OK).

To prevent the operating system turning the network adapter off:
- Open Device Manager (START > RUN > devmgmt.msc > OK or Start > Right-click "Computer" > Manage > Device Manager)
- Expand the Network adapters section on the list.
- Locate the applicable network adapter and double-click on it
- Select Power Management tab
- Clear/Uncheck the "Allow the computer to turn off this device to save power" option on top.

Workaround A; is what I typically do when the wireless adapter seems to be installed but either the user can connect to any available Wi-Fi connections listed or nothing shows up on the list even though the related services and network adapter appeared to be running as designed.
Attached Thumbnails
1 of 2 laptops always needs router to be reset?????-nic-properties-power-management.png  

Last edited by TurcoLoco; 09-30-2015 at 04:00 PM..
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Old 09-30-2015, 08:26 PM
 
Location: OH>IL>CO>CT
7,517 posts, read 13,624,634 times
Reputation: 11908
Quote:
Originally Posted by dfour View Post
Checked the wireless adapter. Shows that it is up to date. Atheros AR8152 PCI-E Fast Ethernet Controller

Yes, the touchpad is made by synaptics. Shows up to date also.
Are you having a WiFi problem or a wired Ethernet problem ? The AR8152 is a wired Ethernet controller, not a WiFi adapter.

https://wikidevi.com/files/Atheros/s...ets/AR8152.pdf
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Old 09-30-2015, 09:09 PM
 
23,597 posts, read 70,412,676 times
Reputation: 49263
Use the router to assign a particular IP address to each computer based on the MAC address.
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