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Old 05-12-2016, 01:16 AM
 
111 posts, read 84,659 times
Reputation: 49

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Please help!!!

Mac computer stolen, not sure what to do im desperate... my computer needs a password to have access but im not sure if the people who have my computer can pass that step and steal all my information, please help me not sure what to do

Thanks
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Old 05-12-2016, 01:21 AM
 
35,108 posts, read 41,270,344 times
Reputation: 62135
Didn't you turn on *Find my Mac*? or whatever it is called?
Do you have it set to erase everything after so many tries with the password that does not work?
Do you have any idea where you were when it was taken?
Have you made a police report?
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Old 05-12-2016, 07:53 AM
 
Location: USA
701 posts, read 993,845 times
Reputation: 651
I think you can also turn on Find My iPhone/Mac Device via iCloud.

My wife lost her iphone years ago while we were on tour in Asia. She hadn't enabled her Find My iPhone (unless it was on by default).
Anyway, we logged into her iCloud account, set up the Find My iPhone, locked the phone, tracked it to its general location (the province we just left hours ago). Then we posted a message of a reward offered for its return no questions asked.

Somebody eventually texted my "flip phone" and we called back and arranged for its return. Apparently, my wife left it on the tour bus we were on and the a passenger turned it in with the bus driver.

The next time my wife lost her iphone was on a business trip in San Francisco. She left it in the rental car. Again I logged into her iCloud account, tracked it, posted a message. The rental agency found it and returned it.
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Old 05-12-2016, 08:05 AM
 
Location: HoCo, MD
4,578 posts, read 8,189,440 times
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More info on 'Find my Mac'. https://support.apple.com/en-us/HT204756

I believe this only worked if the mac was connected to a wifi network (vs. using an ethernet cable). Not sure if that's changed.
But still worth a try.

Good luck.
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Old 05-12-2016, 09:03 AM
 
Location: Cleveland, Ohio
11,814 posts, read 13,951,598 times
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You can force it to wipe itself clean, I believe.
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Old 05-12-2016, 09:27 AM
 
Location: USA
701 posts, read 993,845 times
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What Macroy and Peregrine said!

Also, some Mac apps run in the background. If your Mac connects to a wifi network, and these apps connect, you might be able to get the IP address, which you can then send to law enforcement for them to verify with the ISP, maybe even get a warrant.

For next time, there's a free, open source software called "Prey" that's works pretty good.
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Old 05-12-2016, 12:24 PM
 
111 posts, read 84,659 times
Reputation: 49
The computer was stolen by someone I know, this person and her boyfriend are mentally sick and its known by many that the boyfriend goes in and out of prison, they are dangerous and have caused many problems before to other family friends, its sad.
She needs to be hospitalized at a mental institution but thats another subject. I know her family, her mother is a 85 year woman who doesnt deserve more drama, dont want to bring more problems than this family already have and dont want to be attacked from her or the boyfriend. I really dont want this person to have access to my computer.

my laptop is lost, i know that for sure, but I would like to know if i can wipe out the information remotely
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Old 05-12-2016, 12:30 PM
 
Location: Cleveland, Ohio
11,814 posts, read 13,951,598 times
Reputation: 8047
We've covered that. Post #3 and #4.
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Old 05-12-2016, 02:59 PM
 
Location: Florida
4,624 posts, read 3,952,275 times
Reputation: 4480
Quote:
Originally Posted by alphagifted View Post
The computer was stolen by someone I know, this person and her boyfriend are mentally sick and its known by many that the boyfriend goes in and out of prison, they are dangerous and have caused many problems before to other family friends, its sad.
She needs to be hospitalized at a mental institution but thats another subject. I know her family, her mother is a 85 year woman who doesnt deserve more drama, dont want to bring more problems than this family already have and dont want to be attacked from her or the boyfriend. I really dont want this person to have access to my computer.

my laptop is lost, i know that for sure, but I would like to know if i can wipe out the information remotely
Assume you do not want to go to the police.

I would call or email apple and see what can be done as speed is important.

The password can be figured out but it could be they do not have the skill or know someone who could do it. I would assume you data is at risk. Assuming you have financial info on it I would close the credit cards and get new ones. Should be no problem with the cc companies. If you have investment accounts call the co's and ask for advice. They may have a few alternatives. Same for bank accounts. You could also freeze your credit reports at the three agencies.

I would also check my online accounts daily looking from problems for a while.

If they do use the info you have to call the police ASAP.
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