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Old 05-27-2016, 04:46 PM
 
15,261 posts, read 20,204,469 times
Reputation: 21669

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Quote:
Originally Posted by JustPassinThru View Post
...You could try one of the many free programs that are available, and back that up with the free Malwarebytes scanner. If you feel that you get more by paying for a program, then I would recommend WEBROOT SECURE ANYWHERE, since it updates in the Cloud and is light on your resources.

I've been using Malwarebytes and Webroot for years and have always been very pleased with both.

I formerly used McAfee and then Kaspersky but both missed viruses that cost me a fortune to eliminate.
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Old 05-28-2016, 08:00 PM
 
2,533 posts, read 6,519,722 times
Reputation: 2305
Quote:
Originally Posted by DanBev View Post
I have had AVG for several years,on renewal in April,two years at $84 I unknowingly allowed for auto renewal having completed two years with no problems.
Today I got email from PayPal stating AVG made a $59.95 withdrawal,AVG shows a charge for June 2014,I have no idea what this is for,I tried to log in to my account,impossible.When I tried they would show European sign map and you had to check what signs were for road,very devious.
The screen then says want easier,the easier screen says I have to cancel Google and do something to windows,full page of instructions,what crap.
They do not answer email and tele is European.PayPal was willing to cancel transaction but do not know the consequences about my two year renewal.
PayPal has blocked them from doing this again.
I am only trying to alert people about AVG,I am a senior on dial up.
I will never use AVG again if I live to next renewal.
Still on going,not a payment problem.have had them for many years.This was paid for,downloaded and active.
It is there new software on renewal requiring auto pay and if you cancel auto pay they automaticly cancel account and refund renewal,I thought it would be like the rest of my auto pays.
What happened was when awhile later I checked my checking account and saw a AVG charge of $59.99 unknown to me.I called PayPal and they asked if I wanted to cancel auto pay,I said yes because they,AVG, had a straight shot thru paypal into my checking account.
AVG support at customer care says I do not exist and today said I would have to give them my bank and account info etc even though paypal could resolve it.PayPal denied my claim.
Imagine if all auto pay could do this. Buyer beware
If the word is correct is it expunge the account,totally removed.
I probably will file a fraud claim with my bank.
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