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Old 05-18-2016, 08:31 PM
 
2,533 posts, read 6,512,489 times
Reputation: 2305

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I have had AVG for several years,on renewal in April,two years at $84 I unknowingly allowed for auto renewal having completed two years with no problems.
Today I got email from PayPal stating AVG made a $59.95 withdrawal,AVG shows a charge for June 2014,I have no idea what this is for,I tried to log in to my account,impossible.When I tried they would show European sign map and you had to check what signs were for road,very devious.
The screen then says want easier,the easier screen says I have to cancel Google and do something to windows,full page of instructions,what crap.
They do not answer email and tele is European.PayPal was willing to cancel transaction but do not know the consequences about my two year renewal.
PayPal has blocked them from doing this again.
I am only trying to alert people about AVG,I am a senior on dial up.
I will never use AVG again if I live to next renewal.
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Old 05-25-2016, 02:24 PM
 
Location: New York
2,251 posts, read 4,372,810 times
Reputation: 1610
I like AVG - mainly because it doesn't hijack your computer like Norton does. It sounds like you have a personal billing issue, suggestion instead of paypal, use a credit card. Recently had a double charge, one phone call, matter cleared up.
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Old 05-27-2016, 12:29 PM
 
Location: NJ
4,348 posts, read 9,499,369 times
Reputation: 3602
I don't recommend AVG. It's mostly bloatware and not effective. My father recently had malware on his computer and AVG did not detect it. After spending hours on the phone with various tech supports he was able to obtain a free subscription to McAfee through his ISP and they were able to clear the virus using that. Personally I use Malwarebytes. You can get a 2-year subscription for about $40.
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Old 05-27-2016, 12:56 PM
 
10,752 posts, read 17,997,204 times
Reputation: 10244
Quote:
Originally Posted by Modification Specialist View Post
I like AVG - mainly because it doesn't hijack your computer like Norton does.
What hijacking would that be? Most people familiar with AV apps will recommend Norton over AVG, including me.

Quote:
Originally Posted by ansky View Post
I don't recommend AVG. It's mostly bloatware and not effective. My father recently had malware on his computer and AVG did not detect it. After spending hours on the phone with various tech supports he was able to obtain a free subscription to McAfee through his ISP and they were able to clear the virus using that. Personally I use Malwarebytes. You can get a 2-year subscription for about $40.
Haven't recommended AVG for years, Haven't recommended Mcafee for even longer. Malwarebytes isn't an antivirus app, but if one practices safe hex it will probably do on its own, but it's designed to run alongside an AV app.
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Old 05-27-2016, 02:05 PM
 
1,432 posts, read 2,192,919 times
Reputation: 1911
Quote:
Originally Posted by DanBev View Post
I have had AVG for several years,on renewal in April,two years at $84 I unknowingly allowed for auto renewal having completed two years with no problems.
Today I got email from PayPal stating AVG made a $59.95 withdrawal,AVG shows a charge for June 2014,I have no idea what this is for,I tried to log in to my account,impossible.When I tried they would show European sign map and you had to check what signs were for road,very devious.
The screen then says want easier,the easier screen says I have to cancel Google and do something to windows,full page of instructions,what crap.
They do not answer email and tele is European.PayPal was willing to cancel transaction but do not know the consequences about my two year renewal.
PayPal has blocked them from doing this again.
I am only trying to alert people about AVG,I am a senior on dial up.
I will never use AVG again if I live to next renewal.
A 2-year subscription costs $59.99 now so maybe that was a current charge to renew your program. This is a very reputable company and you do not have to pay for an av program as they offer free antivirus.

You could try one of the many free programs that are available, and back that up with the free Malwarebytes scanner. If you feel that you get more by paying for a program, then I would recommend WEBROOT SECURE ANYWHERE, since it updates in the Cloud and is light on your resources.
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Old 05-27-2016, 02:16 PM
 
Location: NJ
4,348 posts, read 9,499,369 times
Reputation: 3602
Quote:
Originally Posted by NHDave View Post



Haven't recommended AVG for years, Haven't recommended Mcafee for even longer. Malwarebytes isn't an antivirus app, but if one practices safe hex it will probably do on its own, but it's designed to run alongside an AV app.
So which one DO you recommend? Every company I have worked for over the last 20 years has used McAfee, so they must be doing something right.
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Old 05-27-2016, 02:29 PM
 
10,752 posts, read 17,997,204 times
Reputation: 10244
Quote:
Originally Posted by ansky View Post
So which one DO you recommend? Every company I have worked for over the last 20 years has used McAfee, so they must be doing something right.
Nothing you use is going to stop everything, every machine I've worked on that had a crypto ransomware variant on it was running current AV at the time of infection. Safe practices are far more important than your AV app IMHO.

Just because companies are using it doesn't make it a good product, many skimp on the IT budget and go with the cheapest they can get away with rather than paying more for a better product.

Me recommending something doesn't mean it's the right one for you, do research and decide for yourself.

https://www.av-test.org/en/antivirus/home-windows/
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Old 05-27-2016, 02:36 PM
 
Location: Mableton, GA USA (NW Atlanta suburb, 4 miles OTP)
11,319 posts, read 22,730,215 times
Reputation: 3895
Quote:
Originally Posted by NHDave View Post
Me recommending something doesn't mean it's the right one for you, do research and decide for yourself.

https://www.av-test.org/en/antivirus/home-windows/
Good site. Here is another:

AV-Comparatives Independent Tests of Anti-Virus Software - AV-Comparatives
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Old 05-27-2016, 02:37 PM
 
Location: Derby, CT
3,587 posts, read 2,572,881 times
Reputation: 2939
Don't pay for anti-virus or malware protection... Use Microsoft Essentials or Avast free
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Old 05-27-2016, 02:41 PM
 
Location: Mableton, GA USA (NW Atlanta suburb, 4 miles OTP)
11,319 posts, read 22,730,215 times
Reputation: 3895
Quote:
Originally Posted by ansky View Post
So which one DO you recommend? Every company I have worked for over the last 20 years has used McAfee, so they must be doing something right.
Companies tend to not have actual experts for things like AV and tend to use corporate products. Some of the products in use are good, some not. Having worked with CISO people over the years in multiple corporate shops, I can tell you that it isn't always easy to pick a good tool in that context ... often the decision authority has a preference which trumps those with more in-depth knowledge when that knowledge does exist in an organization.

I personally like Avira, Kaspersky, or Trend Micro for personal use these days, and most of my Windows boxes use Avira.
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