U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Computers
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 06-29-2016, 06:41 AM
 
1,199 posts, read 1,854,692 times
Reputation: 1325

Advertisements

I have a Dell Inspiron N5050 laptop. Windows 7. When opening computer a screen popped up. Free upgrade to Windows 10. I accepted. Once downloaded I am unable to log on. Only for a brief moment I see two options F2 or F12. Then screen goes blank. Unable to do anything. I have misplaced/lost my original operating disks, etc. All I have is a dead laptop. Any suggestions. If so, I need simple step by step instructions. I am not a computer geek. Thanks for any advice.
Reply With Quote Quick reply to this message

 
Old 06-29-2016, 08:25 AM
 
Location: Not.here
2,828 posts, read 3,675,057 times
Reputation: 2355
What I would do is create a bootable ISO image of Windows 10 on a USB flash drive. This will have to be done on another computer. You will need a flash drive that is at least 4 GB for the 32-bit version ISO or 8 GB for the 64-bit version ISO.

Then when it's done, take the flash drive to your laptop, put it in, power up the laptop, and it will boot Windows 10 from the flash drive. You should also see the option to install Windows 10, and you can try a clean install from there again.

Here's how you do it..


https://www.youtube.com/watch?v=jBKzHTgcNfo

Another option is to go some place like on eBay and buy a Windows 7 OS installation DVD.
Reply With Quote Quick reply to this message
 
Old 06-29-2016, 08:56 AM
 
1,199 posts, read 1,854,692 times
Reputation: 1325
Thank you.
Reply With Quote Quick reply to this message
 
Old 06-29-2016, 11:11 AM
 
Location: Metro Washington DC
13,339 posts, read 20,388,324 times
Reputation: 8022
Quote:
Originally Posted by nezlie View Post
What I would do is create a bootable ISO image of Windows 10 on a USB flash drive. This will have to be done on another computer. You will need a flash drive that is at least 4 GB for the 32-bit version ISO or 8 GB for the 64-bit version ISO.

Then when it's done, take the flash drive to your laptop, put it in, power up the laptop, and it will boot Windows 10 from the flash drive. You should also see the option to install Windows 10, and you can try a clean install from there again.

Here's how you do it..


https://www.youtube.com/watch?v=jBKzHTgcNfo

Another option is to go some place like on eBay and buy a Windows 7 OS installation DVD.
Isn't that going to wipe all her files?
Reply With Quote Quick reply to this message
 
Old 06-29-2016, 01:48 PM
 
Location: Not.here
2,828 posts, read 3,675,057 times
Reputation: 2355
Quote:
Originally Posted by dkf747 View Post
Isn't that going to wipe all her files?
Good question. Last time I did an install from my ISO thumb drive, a week ago, I was given several options on how to install..... A clean install wiping everything out, an install that kept my files intact, etc. I chose the one that kept my files intact. When it was complete, I had my files intact, except for a few apps that I had to reinstall manually which took just a few minutes to download. But favorites, pics, etc were all recovered. Now in this case where we don't know how much damage has been done, the files on the pc may very well be gone and the OPer may have to just settle for a clean install without recovering anything.
Reply With Quote Quick reply to this message
 
Old 06-29-2016, 02:09 PM
 
Location: 10110001010110100
6,385 posts, read 10,849,507 times
Reputation: 5589
My $0.02's worth:
If you were able to do a re-install of Windows 7 or 10 in the "Upgrade" mode the retain files and settings, do so and once your files are accessible, back all personal data to another flash drive or online storage.
Then do a clean-install of desired version of Windows in case the "upgrade" mode left the system in a weird functioning state (and it probably will since the previous install went the way of do-do).

What I am doubtful on is, if it will let you do the "upgrade" mode re-install of Windows 7 if Windows 10 boot/OS files were already copied on the drive. If it sees it, it will likely to be a no-go. You might have to do a repair/upgrade using Windows 10 bootable media using DVD or Flash drive.

If none of the methods worked, then you will have to get a bootable Linux distro (a Live Linux distro) that runs from CD/Flash drive and then copy needed files to another available media (flash drive) using the Linux UI you are using.

If this is too overwhelming, I'd suggest you seek the assistance of a professional or your neighborhood computer geek.
Reply With Quote Quick reply to this message
 
Old 06-29-2016, 07:37 PM
 
Location: Sarasota FL
6,865 posts, read 9,551,660 times
Reputation: 6592
Prepare computer for win 10 is 3 gigs
Win 10 program is 17 gigs
Reply With Quote Quick reply to this message
 
Old 06-29-2016, 08:38 PM
 
1,199 posts, read 1,854,692 times
Reputation: 1325
Thanks for all the suggestions. I have Windows 10 up and running.
Reply With Quote Quick reply to this message
 
Old 06-30-2016, 10:20 AM
 
Location: 10110001010110100
6,385 posts, read 10,849,507 times
Reputation: 5589
Quote:
Originally Posted by bluecomet View Post
Thanks for all the suggestions. I have Windows 10 up and running.
Glad to hear it but do not overlook the importance of having a backup of your data on a separate media.
Also use a script or freeware to do incremental backups at intervals that suits your needs.
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Computers
Follow City-Data.com founder on our Forum or

All times are GMT -6. The time now is 05:33 AM.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top