Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
I tried to install one program but it didn't work on my computer, I wrote to support, so that they could help me how to fix this problem. One of programmers wrote to me "upload the image of your VM to cloud so that I could investigate the problem in detail and say why it doesn't work on your computer"
I don't understand what does VM mean? Google says that VM is a virtual machine. But then I have more questions, what virtual machine do they mean? operating system? but how can I upload my operating system to Cloud? Experienced programmers, please, explain to me what does that mean?
Do not know.
Might give us the name of the program and your operating system (Mac, Windows etc ) and version.
Could be that your computer is not compatible with the program but I think you would have normally received an error.
Did support ask you about your operating system? If they did not it seems strange that they want you to upload to the cloud. I think it is more normal that they would want to log onto your machine so see what is going on.
Are you sure you have your vendors support site?
I would google the program name and your operating system and ask if they are compatible.
Usually "VM" refers to the situation where you want to run programs for which your model computer was not designed to run. One of the more common instances is if you have a Mac computer with its OS X operating system, but you need to run programs that were designed only for a Windows PC.
Then you install a Windows VM on your Mac, and can then run Windows programs. Just one example.
Hard to tell what the support person really wants. If necessary, call back and ask for specific instructions.
There is a configuration file that's created when one creates a virtual machine. Such as a .vmx file for instance. I suppose one could refer to this as an "image" file. I believe this is what emulators, such as VMWare looks for when it's loading up the VM to run. Think of virtual machines as virtual computers running on a network.
The support probably thought you were trying to run this in a virtual machine. It sounds like this is NOT what you were trying to do.
What is the program?? That would be really helpful. "I need help but can't give you all the details..."
Come on now.
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.
Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
