U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Computers
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Reply Start New Thread
 
Old 01-09-2018, 03:55 PM
 
Location: NE Mississippi
14,551 posts, read 9,057,715 times
Reputation: 21124

Advertisements

Built a computer 2 years ago for my BIL. Nothing extreme. He's not a gamer or anything.

It died. No signal to monitor. I told him to just take it to a computer store - Computer Universe - and they would be able to troubleshoot it and order the parts.

They claimed that "the computer was too old and they wouldn't be able to get the parts".
Obviously, those people are not real technicians. They don't know how to tell what's wrong with it, so they punted.

BIL is going to bring it over and I am going to make some guesses as to what the problem is and replace whatever I think will get it working. I don't know how to troubleshoot power supply and motherboard and etc, but I thought for sure they would know how......

Anyone else run into clowns like this?
Reply With Quote Quick reply to this message

 
Old 01-09-2018, 08:42 PM
 
Location: Somewhere in northern Alabama
18,536 posts, read 55,453,855 times
Reputation: 32243
<shrug> Of course. I had a situation with the computer store offshoot of Radio Shack a number of years ago, where something similar was pulled. I used my best Bene Gesserit voice that could be heard throughout the store to explain exactly what their problem were. I was fortunate to get satisfaction before they went out of business. I also saved a number of shoppers from a worse fate.
Reply With Quote Quick reply to this message
 
Old 01-09-2018, 11:46 PM
 
Location: Cleveland, Ohio
11,818 posts, read 13,961,605 times
Reputation: 8055
Friend took laptop to Geek Squad. Never forget the dollar amount she paid. $189. She tells me it's still running bad. I fire it up and in 30 seconds I find... the C drive is completely full.
How do you give a person that computer back and fail to mention that? Did you really not notice?
AND charge them $189.
Reply With Quote Quick reply to this message
 
Old 01-09-2018, 11:49 PM
Status: "Enjoying life..." (set 10 days ago)
 
Location: San Antonio/Houston/Tricity
39,875 posts, read 57,710,982 times
Reputation: 93725
That's Geek Squad. They have reputation.....
__________________
.
"No Copyrighted Material"
Moderated forums:
World, Europe, Texas, Corpus Christi, El Paso, Lubbock, Tyler, Houston, San Antonio, Tallahassee,
Minnesota, Fish, Home Interior Design and Decorating, Science and Technology Forums
.

Need help? Click on this: >>> ToS, Mod List, Rules & FAQ's, Guide, CD Home page, How to Search
Realtors are welcome here but do see our Realtor Advice to avoid infractions.
Reply With Quote Quick reply to this message
 
Old 01-10-2018, 10:22 AM
 
Location: NE Mississippi
14,551 posts, read 9,057,715 times
Reputation: 21124
Kind of sad. Looking through the internet, it doesn't seem like checking power supplies is all that difficult. And if the power supply checks out and all the fans turn on I am going to replace the motherboard. After all, I know the motherboard is not sending a signal of any sort to the monitor.
One note cautioned me to be sure to check the on/off switch, which sometimes goes bad. Good info.

Makes me crazy. The whole reason I built my own computer was because I could update and repair as I needed. Then I built my BIL's because he wanted one like mine without all the crap-ware.

The good thing is, I get to learn computer repair on my BIL's computer. It's a skill that will serve me well, later, I guess.....

STILL glad I built my own.
Reply With Quote Quick reply to this message
 
Old 01-11-2018, 07:51 AM
 
Location: Cleveland, Ohio
11,818 posts, read 13,961,605 times
Reputation: 8055
How old is it?
Reply With Quote Quick reply to this message
 
Old 01-11-2018, 02:15 PM
 
2,360 posts, read 1,287,624 times
Reputation: 2093
Well here is some steps..

1. Power. Check it. Do you have lights on the power back? Any lights come on the MB? If yes, then power is good.
2. Mother Board.. Another quick solution to see if it will post. Hit the power button, do you hear any beeps or did it even beep once? If yes, then your MB is ok but might still have issues depending how many beeps it makes.
3. Do you have a external Video card? If yes, then remove it and use the vga on the MB. If it comes on then you have a bad Video card. Replace it.

But first thing i would do is locate the cmos battery and pull the power. Pull the battery and wait a few mins. Put battery back in it and put the power back on it. This will default it back to factory ( bios)settings in case you had a virus or something was corrupted.
Reply With Quote Quick reply to this message
 
Old 01-11-2018, 02:37 PM
 
28,611 posts, read 40,594,929 times
Reputation: 37281
Quote:
Originally Posted by Listener2307 View Post
Kind of sad. Looking through the internet, it doesn't seem like checking power supplies is all that difficult. And if the power supply checks out and all the fans turn on I am going to replace the motherboard. After all, I know the motherboard is not sending a signal of any sort to the monitor.
One note cautioned me to be sure to check the on/off switch, which sometimes goes bad. Good info.

Makes me crazy. The whole reason I built my own computer was because I could update and repair as I needed. Then I built my BIL's because he wanted one like mine without all the crap-ware.

The good thing is, I get to learn computer repair on my BIL's computer. It's a skill that will serve me well, later, I guess.....

STILL glad I built my own.
Install a graphics card and see if that works. Could be the on board graphics shot craps.
Reply With Quote Quick reply to this message
 
Old 01-11-2018, 10:55 PM
 
Location: NE Mississippi
14,551 posts, read 9,057,715 times
Reputation: 21124
Quote:
Originally Posted by hitpausebutton2 View Post
Well here is some steps..

1. Power. Check it. Do you have lights on the power back? Any lights come on the MB? If yes, then power is good.
2. Mother Board.. Another quick solution to see if it will post. Hit the power button, do you hear any beeps or did it even beep once? If yes, then your MB is ok but might still have issues depending how many beeps it makes.
3. Do you have a external Video card? If yes, then remove it and use the vga on the MB. If it comes on then you have a bad Video card. Replace it.

But first thing i would do is locate the cmos battery and pull the power. Pull the battery and wait a few mins. Put battery back in it and put the power back on it. This will default it back to factory ( bios)settings in case you had a virus or something was corrupted.
Good check list. Thanks.

I got the computer yesterday, but without the monitor. I turned it on anyway, and it seems to power up with fans turning and the proper lights staying on, etc.
No external video card. From his description, he never saw the BIOS menu. Nothing at all, until the monitor said "No Signal".

I'll keep posting here so those of you with experience can guide me.
Reply With Quote Quick reply to this message
 
Old 01-12-2018, 07:08 AM
 
10,752 posts, read 18,005,309 times
Reputation: 10244
Start simple, reseat the RAM.
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Computers
Follow City-Data.com founder on our Forum or

All times are GMT -6. The time now is 02:47 AM.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top