The ones we got were refurbished and formerly had Windows 7 because the sticker under the battery has the W7 serial number.
These look like Vista or 7 desktops.
We can click the 4 tile icon bottom left and get to most things.
We did have a problem downloading a program from a financial institution. After a long session we finally got the time correct. It was 3 hours behind. I told the tech support that the time shown is the western time zone which happens to be where Microsoft has their headquarters. I went down the list of time zones and chose Eastern (USA and Canada) and it still did not change the time. I changed it to Eastern USA and then it was one hour ahead meaning that zone was a few hundred miles in the Atlantic Ocean.
So, I tried Indiana (East) and that did not help either. I just changed the thing to the central time zone and finally it gave the "correct time for the EST." After that they were able to get us the program from their website. Why the time had anything to do with it, not sure. And finally we got to change the time zone to EST.
These computers only had about 7 programs in the control panel. That was a shock to me. I was expecting other programs. Our ISP is giving us Trend Micro free so there was no McAfee or other to remove.
It did take a Google search to find out how to shutdown properly since there is no start menu but there is an icon above the 4 tile icon for shutdown.
Once we get the wifi code entered then we can do more self education with help from this thread to begin to use it efficiently.
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And sorry Bill Gates we do not plan to use Bing or Edge or IE 11.0.
Are those mistakes?
We like Google as a browser and search engine. Any issues using Chrome browser and Google search?
What mail program does W10 come with if any? We see an envelope icon on the lower tool bar.