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Old 07-10-2018, 09:35 PM
 
Location: Coastal New Jersey
58,536 posts, read 56,441,297 times
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My sound seems to not be working. What should I look at? Typed in "Sound" and I get something but it was of no help. It appears as if it's OK...but there is no sound.
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Old 07-10-2018, 09:58 PM
 
Location: Mayacama Mtns in CA
14,523 posts, read 7,677,685 times
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Hello MQ!

Well, the experts will arrive on the thread soon to help out, but in the meantime, have you shut it completely down and unplugged from the wall, if it is a desktop? I've been told that's the first thing to do. Sometimes little things happen and they get fixed by doing what I just suggested.

Also, folks will be asking about your hardware and what system you are running, so you might post that. It's possible that the sound card or mother board has problems....and this is just about all I know.

I hope all works out for you, very soon. It's so distressing to not have everything working perfectly all the time....
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Old 07-11-2018, 01:01 AM
 
Location: 10110001010110100
6,385 posts, read 10,844,485 times
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Quote:
Originally Posted by Mightyqueen801 View Post
My sound seems to not be working. What should I look at? Typed in "Sound" and I get something but it was of no help. It appears as if it's OK...but there is no sound.
This is for tell but most of the steps apply to all computers:
https://www.dell.com/support/article...issues?lang=en

Focusing mainly on the following sections (in that order as well):
Attached Thumbnails
No sound on my computer-2018-07-10_230200.png  
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Old 07-11-2018, 02:52 AM
 
Location: Jakarta
68 posts, read 24,057 times
Reputation: 85
Perhaps reinstall the sound driver.
May I know your OS is?
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Old 07-11-2018, 08:35 AM
 
Location: Richardson, TX
11,322 posts, read 17,868,522 times
Reputation: 28747
My cat likes to walk on the mute button.

Queen, what do you mean it appears to work? Did you click on the little sound icon in the footer taskbar? (assuming windows os)
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Old 07-12-2018, 07:01 AM
 
12,260 posts, read 3,233,406 times
Reputation: 8162
It may be as simple as not connecting the speakers at the right time. my computer speakers would not work when I first installed them, I found out, they have to be plugged in at a certain time (when the computer is off, no power).

I learned this when I went back to read the instructions with the speaker system, there are specific steps in relation to when to turn it on and when to plug speakers in, once I did things in the right order, they worked fine.
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Old 07-12-2018, 09:50 PM
 
Location: Coastal New Jersey
58,536 posts, read 56,441,297 times
Reputation: 69725
Quote:
Originally Posted by Macrina View Post
Hello MQ!

Well, the experts will arrive on the thread soon to help out, but in the meantime, have you shut it completely down and unplugged from the wall, if it is a desktop? I've been told that's the first thing to do. Sometimes little things happen and they get fixed by doing what I just suggested.

Also, folks will be asking about your hardware and what system you are running, so you might post that. It's possible that the sound card or mother board has problems....and this is just about all I know.

I hope all works out for you, very soon. It's so distressing to not have everything working perfectly all the time....
Hi, Macrina, and thanks for your nudge. I forgot about this thread.

It's a laptop, I not only shut it down and unplugged it from the wall, I did that and drove 500+ miles.

Short version, I travel once a month to my alternate universe. At home, I have the laptop plugged into speakers that I don't take with me to the other place. Still, I usually have some sound from the built-in laptop speaker system.

I noticed when I was Up There when I went to play a game that there was no sound when I went to silence the sound so as not to disturb my S.O. It showed as if the sound was on, but there wasn't any and since I didn't want any sound at that time, I didn't worry about it and in fact, forgot about it.

When I got home, I went to play a video and realized I had no sound. I plugged my speakers back in and nothing. Everything I could find on the control panel or on the display on the screen looked as if the sound was on but I had no sound, and then I wrote the post.

The next day, the computer did a bunch of updates and then got really slow. This has happened before, and in fact I posted a thread about it. I do the Windows updates, and the computer gets very slow and freezes after the updates are installed.

I remembered that last time this happened, I cured that by discovering that I had waiting HP updates, ran them, and then the computer worked OK again. So, I looked and sure enough, I had about 8 HP updates that had to be run. I did them, restarted, and my laptop was good again and my sound was back.
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Old 07-12-2018, 09:52 PM
 
Location: Coastal New Jersey
58,536 posts, read 56,441,297 times
Reputation: 69725
Quote:
Originally Posted by nimday View Post
Perhaps reinstall the sound driver.
May I know your OS is?
Windows 10.

And that is something I would have no idea how to do without some instruction.
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Old 07-12-2018, 09:53 PM
 
Location: Coastal New Jersey
58,536 posts, read 56,441,297 times
Reputation: 69725
Quote:
Originally Posted by rstevens62 View Post
It may be as simple as not connecting the speakers at the right time. my computer speakers would not work when I first installed them, I found out, they have to be plugged in at a certain time (when the computer is off, no power).

I learned this when I went back to read the instructions with the speaker system, there are specific steps in relation to when to turn it on and when to plug speakers in, once I did things in the right order, they worked fine.
Interesting. I still have no idea what happened.
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Old 07-12-2018, 09:54 PM
 
Location: Coastal New Jersey
58,536 posts, read 56,441,297 times
Reputation: 69725
Quote:
Originally Posted by Debsi View Post
My cat likes to walk on the mute button.

Queen, what do you mean it appears to work? Did you click on the little sound icon in the footer taskbar? (assuming windows os)
Yes. It said it was on. I went into Sound on the Control Panel, and that indicated that it was working, too, but it wasn't.
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