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Old 07-21-2018, 09:32 AM
 
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I was told by a friend to do the following which sounds fine. But she has Windows XP and I have Apple MacMini. Can someone please assure me that this is fine to do on my computer - if it is? THank you.


(Quote) On the Firefox, if you go to Help, then Troubleshoot, to the upper right of that page is a command to refresh Firefox. That cleans out all leftover stuff from when it upgrades, that keeps things from not working as well as it should. (Unquote)
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Old 07-21-2018, 09:55 AM
 
Location: McAllen, TX
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The reset should be the same on a Mac and PC.

How to Reset Mozilla Firefox
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Old 07-21-2018, 11:26 AM
 
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Quote:
Originally Posted by gguerra View Post
The reset should be the same on a Mac and PC.

How to Reset Mozilla Firefox

Are you saying I will have to do some "resetting" afterward? Or is that what my friend called "refresh"?


Thanks.
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Old 07-21-2018, 11:31 AM
 
Location: Copenhagen, Denmark
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You do not need to reset your Mac. When you upgrade OSx, it's not like W10 at all. No junk is left behind. Just make sure, you or Apple restarted your Mac after the new OSx was installed.
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Old 07-21-2018, 11:38 AM
 
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Quote:
Originally Posted by Frihed89 View Post
You do not need to reset your Mac. When you upgrade OSx, it's not like W10 at all. No junk is left behind. Just make sure, you or Apple restarted your Mac after the new OSx was installed.

All right. In that case I'll wait because my computer guru is presently indisposed. I don't want to trouble him until he is back home from hospital and maybe then some.


Thanks much.
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Old 07-21-2018, 01:28 PM
 
Location: OH>IL>CO>CT
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This function is no longer called Reset. It is Refresh. You should read this webpage
https://support.mozilla.org/en-US/kb...s-and-settings
thoroughly before attempting it.

"The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs."

"All of your Firefox settings and personal information are stored in a profile folder. The refresh feature works by creating a new profile folder for you while saving your important data. "

"If the refresh didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created." from the copy of old profile saved on desktop.

FWIW, in 10+ years of using Firefox on a Mac, I have never needed to do a Reset/Refresh.
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Old 07-21-2018, 01:38 PM
 
2,715 posts, read 3,006,243 times
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Quote:
Originally Posted by reed303 View Post
This function is no longer called Reset. It is Refresh. You should read this webpage
https://support.mozilla.org/en-US/kb...s-and-settings
thoroughly before attempting it.

"The refresh feature fixes many issues by restoring Firefox to its default state while saving your essential information like bookmarks, passwords, and open tabs."

"All of your Firefox settings and personal information are stored in a profile folder. The refresh feature works by creating a new profile folder for you while saving your important data. "

"If the refresh didn't fix your problem you can restore some of the information not saved by copying files to the new profile that was created." from the copy of old profile saved on desktop.

FWIW, in 10+ years of using Firefox on a Mac, I have never needed to do a Reset/Refresh.



I like your last sentence. Especially since we can't be sure Firefox is our problem - hers or mine. For me, I do know that Firefox will often not let me print whereas Safari will. Thunderbird seems to be the real issue. It will not move documents when asked to. Instead it loses them. "Move to", "Copy to", drag and drop - none work right.


I'll let it rest a while. Thanks.
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Old 07-21-2018, 05:24 PM
 
Location: Metro Washington DC
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I had to do a refresh recently. Yes, it was on a Mac. Since I had everything synced up, it worked great! I had to reinstall some of my add-ons, change a couple of settings that I wanted. Nothing was lost. I had to do it because my search was automatically going to Bing even though it was set for Google. None of the suggestions I found online worked, so I did the refresh.
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Old 07-21-2018, 08:18 PM
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Location: Ohio
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Do the refresh. It won't affect anything but the browser.
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Old 07-21-2018, 09:54 PM
 
Location: Florida
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Firefox would just clean up its own history and do nothing for the rest of your computer. What are you trying to do?
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