U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Computers
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
Old 09-20-2018, 11:21 AM
Location: Coast of Somewhere Beautiful
2,362 posts, read 4,711,968 times
Reputation: 5937


I've been using the Groove Music app that comes installed on Windows10 for several years and really like it. Unfortunately, an iTunes update failed to install properly, crashing both iTunes and Groove Music. I was able to fix iTunes by uninstalling and reinstalling. No such luck with Groove Music. It seemed to uninstall properly and reinstall properly, but the app still opens briefly, displays the initial window and then shuts down. I rebooted between each step. I'm open to any suggestions for restoring the Groove Music s/w.

I found an MS support document for troubleshooting Groove Music. It calls for opening the "Libraries" files in windows explorer and deleting all these files, then restoring the default libraries. Unfortunately, these libraries files look exactly like all my documents, photos, music, etc. At that point, I chickened out. Is it really safe to delete these library files, without losing my documents?? I got everything backed up, but still....

Thanks for any thoughts and opinions
Reply With Quote Quick reply to this message

Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Computers
Similar Threads
Follow City-Data.com founder on our Forum or

All times are GMT -6.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top