U.S. CitiesCity-Data Forum Index
Go Back   City-Data Forum > General Forums > Science and Technology > Computers
 [Register]
Please register to participate in our discussions with 2 million other members - it's free and quick! Some forums can only be seen by registered members. After you create your account, you'll be able to customize options and access all our 15,000 new posts/day with fewer ads.
View detailed profile (Advanced) or search
site with Google Custom Search

Search Forums  (Advanced)
 
Old 10-06-2018, 03:47 PM
 
Location: New York
849 posts, read 696,734 times
Reputation: 1573

Advertisements

Hey all, Im not so tech savvy, so please bear with me.

My wife has the Macbook Pro 2017. Earlier this year, it wanted to update, so she allowed it. Updating to the OS 10.13.06 High Sierra.

Everything seems to work fine EXCEPT, her amazon prime account. She enjoys some shows on there, in particular "the man in the high tower". BTW, amazon works fine, just not for viewing shows.

It seems she clicks on a show, like she always would. The show come up, and starts, but only a black viewing screen is available. She can hear the movie as it plays, but no visual.

Any ideas?

Thanks!
Reply With Quote Quick reply to this message

 
Old 10-09-2018, 05:27 PM
 
Location: Richardson, TX
11,341 posts, read 17,879,937 times
Reputation: 28828
Quote:
Originally Posted by grouse789 View Post
Hey all, Im not so tech savvy, so please bear with me.

My wife has the Macbook Pro 2017. Earlier this year, it wanted to update, so she allowed it. Updating to the OS 10.13.06 High Sierra.

Everything seems to work fine EXCEPT, her amazon prime account. She enjoys some shows on there, in particular "the man in the high tower". BTW, amazon works fine, just not for viewing shows.

It seems she clicks on a show, like she always would. The show come up, and starts, but only a black viewing screen is available. She can hear the movie as it plays, but no visual.

Any ideas?

Thanks!
Is she watching the movie in an Internet browser or an app?
Reply With Quote Quick reply to this message
 
Old 10-11-2018, 12:30 PM
 
295 posts, read 233,070 times
Reputation: 386
Have you tried other browsers or see if there's an update for the one she's using?
Reply With Quote Quick reply to this message
Please register to post and access all features of our very popular forum. It is free and quick. Over $68,000 in prizes has already been given out to active posters on our forum. Additional giveaways are planned.

Detailed information about all U.S. cities, counties, and zip codes on our site: City-data.com.


Reply
Please update this thread with any new information or opinions. This open thread is still read by thousands of people, so we encourage all additional points of view.

Quick Reply
Message:

Over $104,000 in prizes was already given out to active posters on our forum and additional giveaways are planned!

Go Back   City-Data Forum > General Forums > Science and Technology > Computers
Follow City-Data.com founder on our Forum or

All times are GMT -6. The time now is 05:30 PM.

© 2005-2019, Advameg, Inc. · Please obey Forum Rules · Terms of Use and Privacy Policy · Bug Bounty

City-Data.com - Archive 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35 - Top