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Old 10-12-2018, 12:45 PM
28,619 posts, read 40,594,929 times
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Originally Posted by ReblTeen84 View Post
This - I'm 34 and there's not much on a computer I can't do, although I also work in IT. Build my own, etc. That said, I know people my age who are also completely lost when you get them outside Facebook. Couldn't type a Word document to save their life. They've used iPhones and iPads and have never needed anything more than that...until they did. Tell them to fix their computer? Forget it. There's a reason Geek Squad exists.

To rip off customers and format their hard drives w/o backing up or asking permission. Avoid the Geek Squad at all costs. Hire the 12 year old down the street. You'll get a better result.
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Old 10-15-2018, 05:13 PM
4,046 posts, read 5,405,723 times
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Originally Posted by macroy View Post
In addition, unless you visit everyone that is at the computer - it's also likely that you're only interacting with those that ask for help - which would be reasonable why you're encountering people that have little knowledge.
That's a good point. I tend not to bother someone unless they look confused but reluctant to ask for help. There are always those who come in, say hi, get something done, and head out without ever asking for assistance.
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Old 10-16-2018, 09:00 AM
Location: NJ
4,359 posts, read 9,508,593 times
Reputation: 3606
Originally Posted by Hemlock140 View Post
This is actually a good topic to discuss. My wife works at an elementary school, and recently was administering aptitude tests that were being done on computers. The kids kept trying to use their fingers on the screens, and she had to explain the function of the mouse. At work I use a Surface tablet, but connected to a docking station with two large monitors and yes, a mouse. I only use it as a tablet when in meetings or on the road on business. In our offices of about 2,000 everyone uses a mouse, as do most businesses. When kids grow up from age 2-3 using iPhones and iPads that's all they know. We no longer have a "PC" at home, just iPads and laptops, but our kids grew up using the old tower PCs. Not that people need to go back to those, but they have to become familiar with all of the current business technology to survive in most decent jobs. As a hiring manager I have not seen people of any age applying for work here that are like the OP describes, but perhaps it's because our requirements include very specific computer skills.
These are all good points. My daughter is in second grade and has been using a touch screen tablet in school since Kindergarten. If she sees me working on my laptop she will often try to touch the screen. One of the most useful skills I ever learned in school was learning how to type without having to look at the keys. I wonder if schools still teach this, or if they even have regular computers with a keyboard anymore.
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