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Old 07-07-2008, 10:31 PM
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Location: Norfolk, Virginia
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Question Intranet/Internet Access
What is the first thing to check for if you cannot access an Intranet or Internet site?

..Sorry in advance if this is a silly question. I am trying to help a friend with their HOME PC with Windows.





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Old 07-08-2008, 06:03 PM
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Very few home PC users have an intranet.
You need to provide more info, what type of internet connection, dialup, DSL, cable?
What OS? When did the problem start?
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Old 07-09-2008, 04:18 AM
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Uhh It is Cable. Windows OS. It was like the other day. Really not sure. Still having issue. Hmmmm ??
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Old 07-09-2008, 05:09 AM
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Windows XP or Vista? Is the PC connected directly to the cable modem or to a router? Wired or wireless? Have you tried rebooting the modem/router?
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Old 07-09-2008, 10:23 AM
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Do they have any firewalls running, like ZoneAlarm? Has windows update ran on the computer recently?
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