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Old 07-07-2008, 11:31 PM
 
Location: 757
328 posts, read 1,430,752 times
Reputation: 112

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What is the first thing to check for if you cannot access an Intranet or Internet site?

..Sorry in advance if this is a silly question. I am trying to help a friend with their HOME PC with Windows.





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Old 07-08-2008, 07:03 PM
 
10,752 posts, read 18,005,309 times
Reputation: 10244
Very few home PC users have an intranet.
You need to provide more info, what type of internet connection, dialup, DSL, cable?
What OS? When did the problem start?
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Old 07-09-2008, 05:18 AM
 
Location: 757
328 posts, read 1,430,752 times
Reputation: 112
Uhh It is Cable. Windows OS. It was like the other day. Really not sure. Still having issue. Hmmmm ??
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Old 07-09-2008, 06:09 AM
 
10,752 posts, read 18,005,309 times
Reputation: 10244
Windows XP or Vista? Is the PC connected directly to the cable modem or to a router? Wired or wireless? Have you tried rebooting the modem/router?
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Old 07-09-2008, 11:23 AM
 
Location: US
1,189 posts, read 3,645,083 times
Reputation: 822
Do they have any firewalls running, like ZoneAlarm? Has windows update ran on the computer recently?
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