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Old 09-02-2008, 10:38 AM
 
Location: Raleigh NC
1,258 posts, read 4,408,453 times
Reputation: 958

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Ok, so I have a Gateway Notebook under 2 years old and now the notebook freezes up after about 5-10 minutes running. I called Gateway Customer Service and was told that there was only a 1 year warranty on the notebook. It appears the fan may be defected which is causing the notebook to overheat. Has anyone experienced this problem with their Gateway notebook, if so how much did it cost to fix? I will be taking in for a look, but most places charge about $100.00 just to walk in...Any Gateway Notebook owners out there that have experienced problems?
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Old 09-02-2008, 10:50 AM
 
Location: Tyler, TX
15,210 posts, read 18,497,278 times
Reputation: 8052
Do you do routine maintenance on it? It could be that the vents are just clogged with dust. I pull the bottom off my laptop every six months or so and blow the dust bunnies out of the cooling ducts - you'd be surprised how much stuff collects in there. All that stuff blocks air, which keeps your fans from doing their job and ultimately causes your system to heat up too much.

If there's really a defective part in there, there's probably more value in replacing the notebook than getting it repaired, unless your a gamer or need a high-end notebook for some other reason. If you use it just for email/web/etc., then you can get a brand new one for just a few hundred bucks.
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Old 09-02-2008, 02:06 PM
 
Location: Texas
5,070 posts, read 9,079,484 times
Reputation: 1632
If you open it up, make sure it's not warm. And you might use the air sparingly so you don't shorten the life of critical parts. That air is cold. I've also read that you shouldn't allow the fan to spin when you are hitting it with air.

I hope your fan isn't out. If it is, maybe you replace it. Swagger may be right, but I figured it wouldn't hurt to inquire. Somebody on the board might be able to point you in the right direction.
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Old 09-04-2008, 07:29 AM
 
19 posts, read 69,573 times
Reputation: 15
How do you know the fan is bad? Is there air coming out of the vents? All laptops have vents on the sides for hot air to come out. If there's no air blowing, then it may be a defective fan. If it's not the fan, it could be bad memory, cpu or bad drivers(if you installed something new).

Since you get 5 to 10 minutes on the system, try installing a utility that monitors your system. These utility can tell you the temperature, fan speed, memory usage and other usefull stuff.

Have you tried booting is safemode?
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Old 09-04-2008, 09:29 AM
 
28,638 posts, read 40,617,860 times
Reputation: 37346
If it is the fan you might try one of these:

BestBuy.com - Search Results (http://tinyurl.com/5ee8d8 - broken link)

http://tinyurl.com/6s362h (broken link)
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Old 02-10-2009, 04:59 PM
 
1 posts, read 7,391 times
Reputation: 10
Thats crazy because my gateway is a little over 2 years and lastnight it just completely froze! i restarted it and about 2 min later completely froze again. so i shut it off then when i restarted it the cd/dvd and harddrive indicator lights on the front were solid and that was it just a black screen. now it comes on but my wireless network isnt working and i get new hardware messages everytime i start up and my wireless isnt work (code10?) gateway sucks at customer support. this is my first gateway and will be my last! the cd/dvd just pops open randomly and my touchpad quit working only a year after buying it. its like they programed this one to just fall apart slowly but surely. any help?
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Old 08-12-2009, 05:26 AM
 
3,627 posts, read 12,995,967 times
Reputation: 2710
I am looking at getting a new laptop for personal use but I can say that my work HP laptop - I bought a cooling pad after the paper label on the bottom charred from the heat. IT works a lot better now.
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Old 08-12-2009, 06:33 AM
 
10,755 posts, read 18,013,891 times
Reputation: 10244
It's been my experience that it is more likely that the CPU cooler fins are blocked with dust, it's pretty rare that the fans go bad (but they do), very common on 1+ yr old laptops that the heatsink gets clogged, I clean them all the time. It may be a simple task to clean yours or it may require a complete teardown of the laptop, a task I would recommend you leave to a reputable repair shop.
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Old 08-20-2009, 03:46 PM
 
1 posts, read 6,806 times
Reputation: 10
Exclamation Fire hazard

First I Was Using My Computer And Skypeing With my friend then my computer started to overheat then i ran away and the computer caught on fire
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Old 08-20-2009, 04:58 PM
 
10,755 posts, read 18,013,891 times
Reputation: 10244
Quote:
Originally Posted by reedask View Post
First I Was Using My Computer And Skypeing With my friend then my computer started to overheat then i ran away and the computer caught on fire
You didn't take your meds today did you
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