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Old 09-23-2008, 05:22 PM
 
Location: Western Hoosierland
18,264 posts, read 7,414,942 times
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hello i am buying a laptop off of a friend next week and she says it has 4 keys on it that are stuck i think she mention Enter-c-and l so i was wondering what can i do to get them to unstick?
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Old 09-23-2008, 05:25 PM
 
Location: Tyler, TX
15,210 posts, read 18,493,942 times
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Depends on why they're stuck..

If it's because something was spilled, there might be some mild solvents that are safe for use on computers that would work.

If it's due to some sort of physical damage, then the entire keyboard will likely need to be replaced.
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Old 09-23-2008, 05:38 PM
 
Location: Western Hoosierland
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well i the laptop isnt physically damaged so i am guessing something might have been spilled. so would i be able to find a solvent at Staples? that is the only computer place around here unless you go to a individual person.
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Old 09-23-2008, 08:29 PM
 
Location: Texas
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Alcohol might work OK. You might use cotton swabs.
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Old 09-23-2008, 08:51 PM
 
Location: Tyler, TX
15,210 posts, read 18,493,942 times
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Depending on how the keyboard is made, you might be able to pop the individual keys off to clean under them. Unless you've done this in the past, though, I don't recommend trying it. If they're not supposed to come off, you could break them...

I hope you're getting a very good deal on this - if there was liquid spilled on the keyboard, it probably made it further than that and if so, the best case scenario is it pooled and formed a nice, sticky insulator, holding in heat. Worst case, there's more wrong with it than the sticky keys, even if it seems to run ok now.

You should consider not buying it - you can get a great deal on a Dell refurb at their outlet site, and even brand new laptops aren't that expensive if you're not looking for anything high end.
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Old 09-24-2008, 11:13 AM
 
Location: Somewhere in northern Alabama
18,543 posts, read 55,469,830 times
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I wouldn't buy a POC like that for more than $5.

If your friend wants to try to fix the problem, cool steam might be the best solvent. Flip the open laptop upside down over a cradle of some sort. Use a teakettle heated by a candle or something similar to put cool steam flowing over the keyboard area for about twenty minutes, then press the keys to work some gunk out, then repeat, etc. when finished, DO NOT power the computer on, but let it dry for a couple of days while upside down.
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Old 09-24-2008, 05:05 PM
 
Location: Western Hoosierland
18,264 posts, read 7,414,942 times
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i found out nothing was spilled or damaged you press down on the key and it does nothing.
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Old 09-24-2008, 05:10 PM
 
Location: Tyler, TX
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Keys that don't work? It's a doorstop - save your money.
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Old 09-24-2008, 05:39 PM
 
Location: Montrose, CA
3,031 posts, read 8,115,986 times
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It's a laptop -- the keyboards on them are a LOT more delicate than a desktop keyboard. Do NOT pop off the keys unless you know what you're doing. If the keyboard needs replacing, you're looking at a boat anchor -- don't buy it. Or, have HER try to repair it first, and if she's successful THEN you buy it.
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Old 09-25-2008, 10:58 AM
 
Location: Somewhere in northern Alabama
18,543 posts, read 55,469,830 times
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Quote:
Originally Posted by gdude View Post
i found out nothing was spilled or damaged you press down on the key and it does nothing.
Basically, it is junk. You might be able to plug in an outside keyboard, but I wouldn't fool with it.
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