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Old 01-07-2009, 07:58 PM
 
11,715 posts, read 36,336,945 times
Reputation: 7514

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Quote:
Originally Posted by Tek_Freek View Post
WHAT?

Sorry, couldn't resist...

I love it when they read everything that comes up on a screen or a menu. Even after I continually tell them that they don't have to. I have, at times, read along with them until they they stop. I stop. I wait. I usually get, "Can you see my screen?".

I have also gotten so frustrated that I say "Stop." Wait a few seconds and repeat, "Stop." I will continue this until they ask me why I keep telling them to stop.

Funny thing: The next time I'm on the phone with them it starts all over again.

WHAT?
How about the ones that, when presented with a dialog box with a single "close" or "ok" button, ask what do to? Well, I guess you could sit there until the next power outage reboots your computer.
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Old 01-07-2009, 09:15 PM
 
Location: Somewhere in northern Alabama
18,540 posts, read 55,453,855 times
Reputation: 32271
Ooh! Ooh!

When they start reading... fault... "at address ... yada yada yada..."

How many of you say "OK, let me look that up..." or "Ahh yayuss, the old address yada yada. I know that one. That means that Bill wants you to call him on his private line to report the problem."?
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Old 01-08-2009, 07:55 AM
 
Location: WV and Eastport, ME
11,717 posts, read 11,305,024 times
Reputation: 7698
"When the program stopped, I sent the message to Microsoft, but they didn't fix it or even call me back."
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Old 11-04-2009, 10:28 AM
 
Location: Newark, Delaware
728 posts, read 1,614,136 times
Reputation: 855
Quote:
Originally Posted by mensaguy View Post
"When the program stopped, I sent the message to Microsoft, but they didn't fix it or even call me back."
True, true.

Heres a funny one.
I used to do more of the laptop support at my current employer years ago. I remember a user calling about one of their Fn+ functions.

I said "Ok easy, hit the FN key..."

She stopped me mid sentence completely shocked and upset.

"ARE YOU MAD AT ME?!?"

Effin, F'in, FN, same thing... LOL still cracks me up to this day.
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Old 11-04-2009, 08:28 PM
 
Location: Matthews, NC
14,693 posts, read 23,395,649 times
Reputation: 14342
A customer came to the walk up window with their PC and said to me, "My computer won't boot".

They handed me the laptop and I noticed a funny smell. I said to the customer "I detect the unmistakable aroma of beer." (As my high school principal once said to me).

The customer proceeded to relate a story of how turbulence hit the plane while he was drinking a beer and said beer dropped on his PC.
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Old 11-04-2009, 08:47 PM
 
4,047 posts, read 4,535,636 times
Reputation: 1326
Quote:
Originally Posted by Tek_Freek View Post
I love this user. I've been through this conversation so many times. My standard response is. "If you have the time to call me with the problem, you have the time to read the message and change your password."

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

To those of you who have to change passwords on a regular basis: Here is a quick way to get a large number of passwords and track them.

Take a piece of grid paper and outline a 12x12 grid. Place a character in each of the top 12 squares.

Z 4 r t 9 0 ~ % G t O )

Second row move everything one to the left (or right)

4 r t 9 0 ~ % G t O ) Z

Repeat 11 times so you now have a 12x12 grid full of characters.

first password is line 1. Second is line 2, etc. 13th is line 1 backwards through line 12 backwards for a total of 24 passwords.

Now do the same vertically. 12 lines top to bottom and 12 bottom to top. for a total of 24 more. 48 in all.

If you have to change PWs once a month you have 2 years of passwords in this grid.

If your company requires a length of 8 or 9 adjust the size of the grid to 8x8 or 9x9, etc, but always keep it as a square.

Tape this to your monitor so you won't forget.
Or you can just change your password 5 times or so in a row until it allows you to use the same password again.
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Old 11-05-2009, 03:04 AM
 
Location: United Kingdom
339 posts, read 1,149,412 times
Reputation: 180
Quote:
Originally Posted by LogicIsYourFriend View Post
Or you can just change your password 5 times or so in a row until it allows you to use the same password again.
My College (UK version, NOT university) had a policy of remembering 50 passwords.
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Old 11-05-2009, 03:08 AM
 
Location: southern california
56,597 posts, read 75,678,865 times
Reputation: 49469
message
hello hello
huck its me.
i need to talk to you about them you know them in that place
call me back this is my 2nd call.
click
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Old 11-05-2009, 03:12 AM
 
Location: southern california
56,597 posts, read 75,678,865 times
Reputation: 49469
message to supervisor
after 3 calls left for me from unknown caller
no number name location nothing---
hello is this huck's supervisor??
i have called him 3 times today
and he does not return my calls
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Old 11-05-2009, 09:07 AM
 
Location: Home
1,482 posts, read 2,797,878 times
Reputation: 623
RESURRECTION THREAD!!!

On the flip, I can't stand it when I get an error or a crash out and get the "report error" message. I send th stuff in, and there is a little click link suggesting that I might find some useful information.

I click and get a generic web page that tells me NOTHING about what happened (that I did not already know).

"Well, your program crashed! Have you tried not hitting it with a hammer?"

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