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Old 12-27-2008, 07:08 PM
 
Location: Moon Over Palmettos
5,975 posts, read 17,753,864 times
Reputation: 5018

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I am trying to install the printer drivers of my HP 460 remote printer onto my work laptop. I have gotten all the way to printing a test sheet and was successful. However, after the test print, the printer disappeared from my selection of printers. Before it did that, I got an error message saying something like "the state language could not be found" or something weird like that. My work laptop has a hard drive encryption software, which boots automatically before I even sign on. Is this encryption program preventing me from installing the printer? When I check my programs, the printer is there, but it wouldn't appear in the selection of printers. I don't want to uninstall and reinstall the drivers again if it won't ever work. I'm trying to get this done before the company imaging is done, because after that, I won't be able to install a printer and I work from home sometimes. The policy is that they will keep whatever drivers are already on there before the imaging.
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Old 12-27-2008, 07:21 PM
 
Location: Arden, NC
535 posts, read 1,573,969 times
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Can you post the exact error message?

What encryption software? We did Guardian Edge. Fun except on old laptops....many a drive went belly up.
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