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I think I just figured out why my PC crashed on Dec. 6. Juat got it back up & running,& an AVG scan is reprting a Trojan Horse Startpage.CPM in C Program files\common files\aol\Backup\ACS...
The scan is still running,any idea if AVG can remove this? What should I do??
OK it's related to AOL somehow,I removed AOL because it was runing really slow on it & when I reinstalled it the trojan popped back up. AVG had said it was gone,also after I ran a second scan. They all have AOL on the scan too.AOL is the only ISP I've found that is decent w/ dial up.
My guess is the trojan horse infected the AOL file b/c AOL is easy to exploit. AVG should quarantine and delete it just fine. I second the idea of using Malwarebytes.
One helpful thing I've done while programs are loading, including AOL, is to open the Task Manager and see what processes are running and how much of the CPU is being used for each. We had some issues with AOL a couple of months ago, and I was able to pinpoint the exact problem. My course of action was to turn off system restore, run AVG and Malwarebytes, and then uninstall AOL and delete as much of its leftover bits and pieces as best I could. I then reinstalled a new AOL and turned my system restore back on.
One helpful thing I've done while programs are loading, including AOL, is to open the Task Manager and see what processes are running and how much of the CPU is being used for each. We had some issues with AOL a couple of months ago, and I was able to pinpoint the exact problem. My course of action was to turn off system restore, run AVG and Malwarebytes, and then uninstall AOL and delete as much of its leftover bits and pieces as best I could. I then reinstalled a new AOL and turned my system restore back on.
How/where do I find the task manager? What is Malwarebytes? I can't download anything from the internet on the PC,am on dial up.
I tried to download it twice & it said the setup files are corrupted.
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