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Old 01-24-2009, 03:32 PM
 
Location: Kirkwood, DE and beautiful SXM!
12,054 posts, read 20,510,733 times
Reputation: 31771

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I received a Clickfree for Christmas and am just trying it out now. When I plug it into my hard drive, only one blue light comes on instead of the two that are on the device. I have clicked on My Computer but do not see Clickfree on it. The manual (just a small leaflet) is not clear and neither is the website. There is a picture on both the small manual that shows a picture with steps 1-3 that should show up on my monitor, but nothing shows. If anyone has a Clickfree and can offer some advice, it would really be appreciated. Thanks. This was supposed to be easy. I just want to back up music.
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Old 01-25-2009, 05:19 AM
 
Location: Amelia View
4,243 posts, read 12,764,053 times
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Did you download the Hard Drive Series User Manual and look at page 18 for Troubleshooting ideas?

Clickfree™ Support - English

There's also a great article that reviews the ClickFree, and in it are some hints and tips.

Review: The ClickFree Automatic Backup Drive
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Old 01-25-2009, 08:05 AM
 
Location: Kirkwood, DE and beautiful SXM!
12,054 posts, read 20,510,733 times
Reputation: 31771
Quote:
Originally Posted by mawipafl View Post
Did you download the Hard Drive Series User Manual and look at page 18 for Troubleshooting ideas?

Clickfree™ Support - English

There's also a great article that reviews the ClickFree, and in it are some hints and tips.

Review: The ClickFree Automatic Backup Drive
Thanks. I had already looked at troubleshooting but nothing answers my question. I am going to try again by turning off my computer and starting over. If that doesn't work, I probably will call the company tomorrow.
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