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Old 02-16-2009, 04:19 PM
 
733 posts, read 1,737,641 times
Reputation: 445

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Thats why you need a Mac......lol
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Old 02-17-2009, 04:37 PM
 
2,792 posts, read 3,699,019 times
Reputation: 1548
OK, I got it. I had to install Spybot & run scan,THEN was able to run Malware bytes to get rid of it.
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Old 02-18-2009, 01:34 AM
 
Location: Florida
6,262 posts, read 17,525,905 times
Reputation: 4706
it got my PC last night. Hubby and I thought we found and removed every little hiding place it invaded-it's still alive!!!!
He's installing Norton tomorrow. Should that get it?
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Old 02-18-2009, 03:20 AM
 
Location: Florida
6,262 posts, read 17,525,905 times
Reputation: 4706
thanks all!! your advice helped me kill that bug!!!
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Old 02-18-2009, 06:08 AM
 
10,752 posts, read 18,003,358 times
Reputation: 10244
Quote:
Originally Posted by DreamWeavin View Post
it got my PC last night. Hubby and I thought we found and removed every little hiding place it invaded-it's still alive!!!!
He's installing Norton tomorrow. Should that get it?
Not likely, and most here, including myself, highly recommend you stay away from both Norton and Mcafee, there are much better options, many of them free. AVG and Avira are free, Nod32 and Kaspersky aren't too expensive.
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Old 02-18-2009, 07:26 AM
 
Location: WV and Eastport, ME
11,712 posts, read 11,303,041 times
Reputation: 7698
Quote:
Originally Posted by DreamWeavin View Post
it got my PC last night. Hubby and I thought we found and removed every little hiding place it invaded-it's still alive!!!!
He's installing Norton tomorrow. Should that get it?
Incredible! Dozens of posts have correctly described this as malware/spyware/adware. It is NOT a virus, so an antivirus program is not going to get rid of it. This program pops up on computers at random, even computers that are not used recklessly on the Internet. It's not terribly difficult to remove. I cleaned off a copy yesterday from a PC on which the user had actually run the scan suggested by Antivirus 360. Spybot was used first and the scan was aborted after it found Antivirus 350 and used to remove the infected files. Then Malwarebytes was installed and run to clean it again. No trace was left, but we rebooted just to be on the safe side. No real antivirus software was used. The one installed on the machine was running correctly and was up to date.
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Old 02-24-2009, 09:31 AM
 
Location: Matthews, NC
14,693 posts, read 23,394,093 times
Reputation: 14342
We have seen a lot of it at my company and have worked closeley with Symantec on how to get rid of it. Yes, the program itself is not a virus but it is usually installed by trojan.vundo which is a virus so in my yes this is a semantic issue. The program may also be named AntiVirus 2009.

If you do try to get rid of it, make sure to update Java. The trojan exploits an older version of Java and that is how it installs itself. Symantec's recommendation is to wipe the drive and reinstall the Operating System.
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Old 02-24-2009, 10:08 AM
 
Location: WV and Eastport, ME
11,712 posts, read 11,303,041 times
Reputation: 7698
Quote:
Originally Posted by bs13690 View Post
..... Symantec's recommendation is to wipe the drive and reinstall the Operating System.
That seems like a lot of overkill to me. I've cleaned this mess off several times without any undue amount of effort. Certainly a shorter time that it would take for me to set aside the users documents, re-image the machine and restore the documents. Reloading the Operating System would take many times that amount of time.
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Old 02-24-2009, 12:25 PM
 
10,752 posts, read 18,003,358 times
Reputation: 10244
Quote:
Originally Posted by bs13690 View Post
Symantec's recommendation is to wipe the drive and reinstall the Operating System.
That's pretty drastic for a cheesy rouge scanner that can be removed with a free malware scanner or two, just affirms my lack of faith in Symantec.
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Old 02-24-2009, 01:56 PM
 
Location: Matthews, NC
14,693 posts, read 23,394,093 times
Reputation: 14342
Quote:
Originally Posted by NHDave View Post
That's pretty drastic for a cheesy rouge scanner that can be removed with a free malware scanner or two, just affirms my lack of faith in Symantec.
Reimaging is a pretty standard process for a lot of companies. Better for us to spend an extra hour or two doing that than risk having them go to a client site and infect their network with a virus.

Our reimage process only takes a few hours so at worst the customer loses an hour.
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