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Old 02-16-2009, 02:56 PM
 
Location: Here...
347 posts, read 1,012,442 times
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Something happened to my Start Menu, and my task manager.

Ok, the events that possibly led up to this. Or it's unrelated.
Firstly, I am running windows XP. Everything was fine all morn. Then I ran a program/software called Zacbrowser. Link: ZAC Browser - Zone for Autistic Children My brother had installed this ages ago for my Autistic child, so I finally thought to check it out. ZB loaded/started, then I clicked on the games link, selected a game, and then it froze. On the top right it said ctrl+L to exit, so I tried that a few times. No avail. Then I tried Ctrl+Alt+Del so I could select Task Manager from the list of 6 options, and shut ZB from there. Nothing happened. So exasperated, I shut down with the power button. Restarted. Went online etc. When I went to shut down, I noticed that the 'Log off' and 'Shut Down' buttons were no longer there on my start menu! Weird. So I hit Ctrl+Alt+Del, so I could choose Shut Down from there. Instead a pop-up window tells me that 'Task manager has been disabled by your administrator'. WTH?!!! As best as I know, I am the administrator, and I didn't do a thing!

Hopefully someone can tell me how to fix this! I poked about a bit, but I saw no obvious way to restore those buttons. I didn't want to experiment and cause something else to disappear. I guess I'll have to power off with the power button again. Sigh! I don't think it's a virus that caused this, but I'm gonna run AVG now just to be sure.

Help! Please! TIA.
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Old 02-16-2009, 11:44 PM
 
Location: DFW
307 posts, read 1,084,619 times
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If you go to Control Panel > User Accounts, are you still an Administrator?
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Old 02-17-2009, 06:29 AM
 
10,753 posts, read 18,005,309 times
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A quick Google search turned up these findings on a couple sites.

We have tested Zac Browser on Virustotal with 36 leading antivirus solutions and we found it to be probably infected with some kind of malware (spyware, viruses, trojans).. We'll test every updated version of Zac Browser and the security risk status may be changed, so you should check back this page.

And this thread in another forum
help...zacbrowser and puresight [Archive] - People CD - Remodeling the information and technology world for the end user.

So it's very possible your infected, between that and the problems your having, start by downloading and running malwarebytes after your AVG scan. And lesson learned, NEVER tust ANY software, even if it SEEMS to be legit, research first, then install
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Old 02-17-2009, 08:22 AM
 
Location: Here...
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Quote:
Originally Posted by Arcane View Post
If you go to Control Panel > User Accounts, are you still an Administrator?
yes, I am. I just checked. This is really puzzling. I'm still the administrator, but can't do any administrative tasks.
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Old 02-17-2009, 08:31 AM
 
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NHDave, Thanks for that info. My AVG scans showed no infections. Never heard of Malwarebytes. Will check it out and get back to you. Thanks.
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Old 02-17-2009, 02:17 PM
 
Location: DFW
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Unintentional de-escalation of privledges is never a good thing. Whether it's a side effect from buggy code, an undocumented feature or an infected binary, you should remove it asap until you know for sure.
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Old 02-17-2009, 04:06 PM
 
Location: Here...
347 posts, read 1,012,442 times
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Thumbs up Yipeee! Yay! I fixed it! :)

I just fixed it. Endless hrs of Googling later, it's fixed.
Ok. Should anyone in the future run into the same issues, this is what I did.

For restoring the buttons on the Start Menu on XP:
  1. - Click [Start] [Run] type [Gpedit.msc]
  2. - [User Configuration] [Administrative Templates] [Start Menu and Taskbar]
  3. - In the right pane, double-click "Remove and disable the Turn off computer button" and set it to "Not Configured"
  4. - Set "Remove and prevent access to Shutdown command" to "Not Configured"
  5. - Restart
  • For "Log Off" button, select that in step 3.
In my case, it was already at "not configured". So I selected "disable" (the other option was enable- which you don't want in this case). The Button appeared. So then I went back and selected "not configured".

As for re-enabling Task Manager, the steps are here: Task Manager has been disabled by your administrator
Symptom
I used method 1.

And, yes, I have uninstalled ZacBrowser. AVG shows system to be clean. But I am gonna figure a way to check it with perhaps something else too, to be sure.

Arcane & NHDave, Thanks for your help.
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Old 02-18-2009, 01:42 AM
 
Location: DFW
307 posts, read 1,084,619 times
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Ah! I was looking in secpol.msc for these settings, I forgot about gpedit. Thought I'd lost my mind for a second. Good work!
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