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Old 03-26-2009, 09:41 PM
 
1,730 posts, read 4,481,006 times
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I bought my computer in Best Buys, and my warranty just expired. Best Buys wants $100 per year to fix it. Should I renew it? Thank you guys,
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Old 03-26-2009, 09:56 PM
 
16,308 posts, read 25,273,417 times
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No!
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Old 03-26-2009, 11:11 PM
 
11,715 posts, read 36,348,910 times
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I wouldn't let anyone from BB work on my computer if they paid me.
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Old 03-27-2009, 01:04 AM
 
Location: kcmo
712 posts, read 1,963,989 times
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Depends.. if they do free software recovery (or basically throw the restore disk in for yah) and you get lots of spyware/adware then yes..

Otherwise I think a $100 is a waste.. it's almost good enough to buy a new computer then waste time with them.. I also go with the geeksquad sucks philosophy.. though I'm sure someone out there that works there (rarely) must not suck..
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Old 03-27-2009, 07:11 AM
 
Location: WV and Eastport, ME
11,750 posts, read 11,317,384 times
Reputation: 7707
I think it would be cheaper for you to find a good tech that comes well recommended that will do a little work on the side should you need it. First of all, you may not need it. Second of all, there's a good chance a service job will be less than $100/yr.
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Old 03-27-2009, 11:14 AM
 
1,097 posts, read 3,620,363 times
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No way in the world would I do it. Nowadays there's not a whole lot to "fix" on computers that doesn't involve buying a replacement part. The most common failure is a hard drive going out, taking all your data with it. Best Buy will replace the hard drive, which is just a matter of opening the case, undoing a few screws, and popping in a new drive. I cannot say for certain, but I don't believe they will re-install Windows on the new drive unless you have a restore disk, and you can do that yourself without much difficulty. For $100 you can get a brand new 500 gigabyte hard drive and install it yourself. Same thing with optical drives (CD/RW or DVD/RW) You just open the case, unplug the old one, unscrew 2 or 4 screws, pop the new one in in its place, and screw in the screws to keep it from sliding around. If this sounds like it's beyond your capabilities, you can find a local computer repair shop that will do this for you at a reasonable price.

Of course, you can always have a failure on the motherboard or another part that is slightly more expensive and/or more difficult to fix, but chances are your computer will be obsolete by the time something like that happens, if it happens at all. My advice would be to be scrupulous about backing up your important data and bank the $100 a year for your next computer purchase or for the outside chance that you will need a repair.

My experience with this kind of extended service came through a former employer, which paid for an extended warranty on its Dell laptops. Every time I had to use this, the problem was a hard drive failure due to the cheap hard drives they used. None of the data on the drive or the OS was recoverable - they would just stick a new drive in it, and I'd have to reinstall the OS myself. Once there was a problem with the motherboard, and I had to go around with them for almost 2 days before they'd finally agree to let us send it in for repairs. For the amount of money we spent, firm-wide, on this extended warranty we would have been better off saving the money and just buying new parts or computers when they broke. Now that you can get a decent laptop for under $1000 and a serviceable desktop for under $500 there doesn't seem to be much point in paying for extended warranties.
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Old 03-27-2009, 12:09 PM
 
28,645 posts, read 40,622,302 times
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Keep your money. Get all gussied up and go out for a nice dinner instead of giving it to the Squeak Squad.
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Old 03-27-2009, 07:01 PM
 
10,755 posts, read 18,015,770 times
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Absolutely, positively, 100%, most definetly, without question, NO!
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