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Old 04-06-2009, 01:48 PM
 
Location: Loving life in Gaylord!
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We have a desktop computer about a year old, and when you put a disk in the drive it will not read it. I go into "my computer" to maually start it, and it is not found. Any ideas?
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Old 04-06-2009, 02:16 PM
 
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By disk to you mean floppy or CD? I'm going to assume CD. Does the drive show up in My Computer? Is the disk readable in a different computer? This happens with any disk?
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Old 04-06-2009, 03:07 PM
 
Location: Loving life in Gaylord!
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Quote:
Originally Posted by NHDave View Post
By disk to you mean floppy or CD? I'm going to assume CD. Does the drive show up in My Computer? Is the disk readable in a different computer? This happens with any disk?
I mean CD
I even put another cd rom drive from another computer and it is doing the same thing. It does not read any disk, but our laptops read them just fine.
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Old 04-06-2009, 03:10 PM
 
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So you replaced the CD drive itself? Does the drive show up in My Computer? Does it show up in Device Manager?
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Old 04-06-2009, 03:26 PM
 
Location: Loving life in Gaylord!
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Quote:
Originally Posted by NHDave View Post
So you replaced the CD drive itself? Does the drive show up in My Computer? Does it show up in Device Manager?
Yes replaced drive
Went into device manager and it says this

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available.

I assume I will need the original disk(which I dont have)
I pushed the "check for solution" button, and it says checking for solution, but never does anything.
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Old 04-06-2009, 03:29 PM
 
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See if this helps

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
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Old 04-06-2009, 03:45 PM
 
Location: Loving life in Gaylord!
4,121 posts, read 7,879,452 times
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You da man NHDave!!!!
Thanks a lot, it works now!!
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Old 04-06-2009, 03:49 PM
 
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Your quite welcome, glad I could help
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Old 04-06-2009, 04:10 PM
 
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Ah the good old UpperFilters trick. I've seen ugly programs like iTunes break Winodows ability to access optical drives.
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Old 04-06-2009, 05:18 PM
 
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yup, iTunes and Roxio are big culprits
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