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Old 04-24-2009, 07:37 PM
 
Location: Stuck in NE GA right now
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I'm getting some new software (a Quick books tutorial) that I need to download Flash Player on my computer but it won't download.

It sez I have to do something with the Windows System Registry and it sez that if I don't do it right I could crash!

It involves the SubInAcL tool from Microsoft to fix permission issues in the registry.

Is there anyone out here that could talk me thru it or has done it...I can't afford to crash my system...Or should I just bite the bullet and go to my computer geek guy???
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Old 04-25-2009, 06:59 AM
 
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Can you give us the exact wording of the error you get when trying to install it?
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Old 04-25-2009, 01:41 PM
 
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I think the answer also depends on what instructions are given. If you have a step-by-step set of instructions then you are probably okay.

Back up the registry before you do anything!! Start/Run/regedit

In regedit highlight My Computer then File/Export and export using today's date as the file name. That way if things get screwy you can replace the working registry file.

Remember where the exported file is! I can't tell you how many times I get calls from people who download, copy, or save a file without paying attention to where it is then can't find it!
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Old 04-27-2009, 06:21 AM
 
Location: Stuck in NE GA right now
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It's not an error message ***** it's a link that shows up

Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation

and the warning is so dire it scares me to tinker without someone who really knows what they are doing.
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Old 04-27-2009, 06:27 AM
 
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I wouldn't worry about running that. Bythe way, how old is your computer? What version of Windows?
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Old 04-27-2009, 07:32 AM
 
Location: WV and Eastport, ME
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Like Dave said, what operating system? XP? Vista? I've seen Adobe Flash Player refuse to install because the clock on the PC was set wrong. It's worth checking.
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Old 04-28-2009, 03:53 PM
 
Location: Stuck in NE GA right now
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Windows XP my computers about 3 years old
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Old 04-28-2009, 03:56 PM
 
Location: Raleigh, NC
215 posts, read 538,884 times
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Adobe - Adobe Flash Player is the site you're downloading Flashplayer from correct? Just checking.

I'd do what they said above. Backup the registry and try it. I've never heard of Adobe Flash having an issue like that. Google time for you!
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