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Old 05-14-2007, 04:06 PM
 
Location: Suburban Buffalo, NY
928 posts, read 3,557,321 times
Reputation: 214

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I know there are many knowledgeable IT people on here.

I cannot consult my normal IT people, so I figured I'd take a stab at it here.

I have road runner and a wireless card in my laptop, however, it disconnects from the network alot. Like 10 times in a couple hours the other day.

Does anyone have any suggestions as to what is causing this?

XNY

Thanks to anyone who responds.
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Old 05-14-2007, 04:07 PM
 
Location: Cornelius
2,314 posts, read 2,160,284 times
Reputation: 287
Could be a powersaving option on your Wireless NIC. Or if you using Linksys anything they are prone to this. Some firmware updates could possibly fix it.
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Old 05-14-2007, 04:14 PM
 
543 posts, read 1,648,559 times
Reputation: 309
Quote:
Originally Posted by XNYgirl View Post
I know there are many knowledgeable IT people on here.

I cannot consult my normal IT people, so I figured I'd take a stab at it here.

I have road runner and a wireless card in my laptop, however, it disconnects from the network alot. Like 10 times in a couple hours the other day.

Does anyone have any suggestions as to what is causing this?

XNY

Thanks to anyone who responds.
Look at your modem type. does it happen to be a linksys wcg200, cable modem with wireless? I had linksys replace mine with the latest version and the problem went away but before that it was awful.
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Old 05-14-2007, 04:15 PM
 
Location: Indian Land, SC
83 posts, read 365,303 times
Reputation: 39
Linksys is definitely prone to that happening. Is your wireless card older? If so, you may need to buy a new one.
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Old 05-14-2007, 04:21 PM
 
Location: Suburban Buffalo, NY
928 posts, read 3,557,321 times
Reputation: 214
Thanks for the quick response.

The notebook came with the network card installed, however, it's 9 months old which probably makes it obsolete already.

I do have a linksys router and road runner broadband for internet service.
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Old 05-14-2007, 04:26 PM
 
Location: NJ for now
1,225 posts, read 2,592,042 times
Reputation: 700
Right click on the wireless networks near your home and see what channel they are using. Move to a different channel, away from the others. Also did you try it without WPA security, first?

Then try it with WPA security.

.....

Disable SSID broadcast? Besides the usual firmware and driver updates I find the drops to be quite common when...

a) SSID broadcast is disabled.
b) The owner has 2.4GHz cordless phones (or their neighbor!)
c) They are a P2P user.
d) They have a pirated OS.
e) There is malware damage. Hint? Try WINSOCKFIX after the spwyare/malware is dealt with.
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Old 05-14-2007, 04:28 PM
 
Location: Cornelius
2,314 posts, read 2,160,284 times
Reputation: 287
I would look into your router then. The wirless card built in should be ok for the most part. Google your router model number with the words disconect and see what comes back.
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Old 05-14-2007, 04:30 PM
 
Location: Indian Land, SC
83 posts, read 365,303 times
Reputation: 39
Ahh, I forgot about the router! DEFINITELY check that.
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Old 05-14-2007, 06:26 PM
 
414 posts, read 1,276,959 times
Reputation: 80
is the wireless built in or is their a card hanging out the side of the laptop?

Did the problem just start happening? Has it just started with road runner?
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Old 05-15-2007, 12:03 PM
 
28,602 posts, read 40,583,741 times
Reputation: 37231
Do you have a wired connection to the router?

If so does it also drop? If it does then the problem isn't the wireless card.
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