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Thread summary:

Computer advice: hacking, virus protection, spyware removal, new firewall, PayPal.

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Old 06-09-2007, 09:11 PM
 
Location: Murphy, NC
47 posts, read 29,804 times
Reputation: 28

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I use Norton to scan my system fully every week, and it's supposed to have good firewall protection too. I don't download from anywhere. No one has access to my computer, so.......You think it could be from Myspace or Yahoo? Will Ad Aware find the trojan?
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Old 06-09-2007, 09:49 PM
 
Location: orlando, fl
453 posts, read 1,964,339 times
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ad-aware should find the trojan and get rid of it....but if it was a trojan and your firewall didn't block it, then i think you need a new firewall
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Old 06-09-2007, 10:06 PM
 
2,896 posts, read 6,072,531 times
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Quote:
Originally Posted by swtpolly View Post
I use Norton to scan my system fully every week, and it's supposed to have good firewall protection too. I don't download from anywhere. No one has access to my computer, so.......You think it could be from Myspace or Yahoo? Will Ad Aware find the trojan?
I used to use Norton products up until a few years ago. The information you have gotten here about some very good free programs really does point you in the right direction. Yes you will have to learn a few new tricks but it's worth it. Where I really screwed up right off the bat is by not asking you what browser you are using. I have used Firefox for so long I just assume everyone else does (hence the reason my wife says I'm a dope ) If you are using Internet Explorer...please stop LOL! (you could drive a bus through the exploitable holes in that thing) and download Firefox (don't worry you can import your favorites directly from IE to FF) as this browser is much more secure. Go here for the free download:

Firefox - Rediscover the Web

Stay in touch here as there are several people that can walk you through any problems you encounter.
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Old 06-10-2007, 06:55 AM
 
Location: Murphy, NC
47 posts, read 29,804 times
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Default already have firefox

I already use firefox, except here. For some reason, I cannot log on to CD thru firefox.I have to use IE...if anyone knows why or how I can change that I'd be thrilled.
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Old 06-10-2007, 08:44 AM
 
Location: orlando, fl
453 posts, read 1,964,339 times
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what happens when you try to open city data in firefox?
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Old 06-10-2007, 11:30 AM
 
3,020 posts, read 23,831,756 times
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Default Adware is not for Trojans.....

Quote:
Originally Posted by mrdude View Post
ad-aware should find the trojan and get rid of it....but if it was a trojan and your firewall didn't block it, then i think you need a new firewall
Adware is a nice tool but it is not primarily designed to find and fix trojans. Many trojans are designed to write themselves back in if erased. They hide in a number of places. Adware and Spybot are most effective against spyware, adware and malware.

First get and use CCleaner. It will do a daily cleaning and get a ton of problem areas. It can erase many of the hiding places for spyware, adware, malware. You can use it for cookie control and it will also wipe Index.Dat and lots of garbage storage areas and give you back a lot of free hard drive space. You can select the features desired. Works great. If you use CCleaner daily most other good programs designed to find and remove spyware, adware, malware will find nothing if run afterwards.

CCleaner.com

For the tougher stuff you need On line virus and nasty scanners. These scan the PC in a one time dedicated mode for virus, trojans and a lot of the real nasties. In general I do not use them to remove the critters. Usually I do that manually or find the right tool to do it. The two below are the best around. Trend Micro is maybe the best, what it don't find, typically Panda will. Both update their databases daily. Very cutting edge stuff and both are free. I've found the nasties will get by firewalls and any virus programs installed and running, they stop some stuff but not the really tough nasties. You need something else to scan for them in a one time look and show you the log of what is found.

Trend Micro HouseCall - Free Online Virus and Spyware Scan

Free online antivirus. ActiveScan. Panda Software?

Trend Micro has a Fix kit but I tend not to use it. If the Registry has been messed with these fix kits can sometimes not get it right.

Trend Micro

Spybot and Ad-Ware are two good malware scanning programs. Spybot and Spywareblaster both have the ability to immunize your PC so the crap can not get on the PC in the first place. Both work well. If you use CCleaner at least daily (I do), then neither Spybot or Adware will find much when you run them. None of the programs I mentioned will cause you problems. I have my PC's immunized and it also prevents a lot of pop up crap.

Spybot (Install Spybot and use it's immunize feature, I do not run it much, CCleaner is far faster, Spybot goes after the critters by name, CCleaner wipes the areas they tend to hide in.)

The home of Spybot-S&D!

Immunize Software
SpywareBlaster

Also get and run MRU-Blaster, it will remove the links that they use to track you. This is your Most Recent URL that you have visited. Lots of malware and tracking software keys off being able to read it. Again I run MRU-Blaster daily. I control my cookies seperately.

MRU-Blaster

Just for chuckles I will throw in the best defragger utility out there. Sounds like you need all the help you can get. Everything is a freebie.

Diskeeper Lite free download. Diskeeper Lite is back in a new improved version. Diskeeper Lite is a fully operational, free manual-only version of Diskeeper. Diskeeper Lite can rap...
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Old 06-10-2007, 11:41 AM
 
Location: Journey's End
10,189 posts, read 25,082,709 times
Reputation: 3857
You might also consider changing your password(s) from time to time. I often forget myself, but I do know that several of the online sites recommend it (Paypal and others). Also I have stopped staying logged onto several sites because they appear to be more vulnerable (ebay, for example). And if I recall correctly, ebay will not take responsibility for hi-jacked info because of password piracy.
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Old 06-10-2007, 02:10 PM
 
Location: Murphy, NC
47 posts, read 29,804 times
Reputation: 28
Default I don't know if my poor brain can register all of this....lol

Ok, first of all, I am going to have to print all of this info out so as not to forget anything. I am so illiterate when it comes to this puter, it aint funny! I appreciate all the info and now, with my wonderfully fast dial up connection, I'm off to see the wizard! Hopefully, one of these will work.
Thanks for the input
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Old 06-18-2007, 05:56 PM
 
2,896 posts, read 6,072,531 times
Reputation: 5023
welp I sure hope you made some progress on this BTW if you are in the at&t service area check this out:

AT&T quietly introduces $10 DSL plan | Chron.com - Houston Chronicle (broken link)
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Old 06-18-2007, 06:36 PM
 
Location: Home is where we park it.
3,098 posts, read 8,405,209 times
Reputation: 3195
Please perform the following prior to posting an Hijack Log, The following steps will likely clean most of the garbage from your system.

First
Download Ad-Aware SE |MG| Free Download - Ad-Aware 2007 7.0.1.3
Use the: “Check for Updates Now” option and download the latest reference files
Use the Start button, and on the next window, select: Perform Full System Scan
Press Next, and let Ad-aware scan the hard drive
When finished, right-click the window with the entries, choose: Select All from the menu, and click Next
Once AdAware has removed the entries, close the program
Restart the computer


Next
Dowload the latest version of Spybot 1.4 |MG| Free Download - SpyBot-Search & Destroy Tools 1.4
Please check it for updates, Run the program and have it fix anything it finds in Red.


Restart your computer,

Next
Update your Anti Virus

Next
Reboot to safe mode see Getting into Windows Safe Mode

Delete the entire contents of the below Temp folders, but not the TEMP folder itself.

Remove all the files and sub-folders from the below TEMP Folders:

C:\Documents and Settings\ \Local Settings\Temp
C:\temp
C:\windows\temp

The TIF ( Temporary Internet Files) can also be emptied via:
Internet Explorer--Tools--Internet Options--General tab--"Delete Files",
Also tick the "delete all offline content" box .

Clean out your Recycle Bin

Next
Run a full system scan with your Anti Virus,


Run a scan with Ad-aware, Have it fix anything it finds,
Run a scan with Spybot, Again have it fix anything it finds

Next
Restart your computer,

Next

Free online scan

Virus File Scanner (http://www.kaspersky.com/remoteviruschk.html - broken link)
Free online antivirus. ActiveScan. Panda Software

Run a scan, preferably with Bitdefender. Be sure and Check Auto Clean. Make a note of anything it can’t remove

Next
Go to TrendMicro - Free Online Scan
Be sure and check Auto Clean before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

Next

Please go |MG| Free Download - HijackThis 1.99.1 and unzip the newest version of HJT into a new dedicated folder,

Create a folder on the C: drive called C:\Programs\HJT.
Unzip HijackThis into this folder. Launch Hijack This, then "Do a system scan and save log file".

This will generate a text file that will list all running processes, all applications that are loaded automatically when you start Windows, and more.
Most things are harmless and needed so don't make any changes.

Then send the log you save in an email to me at southernlady5464 at gmail dot com. I am a member of ASAP

As to how you got infected:

This advice is reposted from the advice given by Tony Klein, the acknowledged spyware & malware expert who supports many forums on the net.

You usually get infected because your security settings are too low. Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

1) Watch what you download!
Many freeware programs, and P2P programs like Grokster, Imesh, Kazaa and others are amongst the most notorious, come with an enormous amount of bundled spyware that will eat system resources, slow down your system, clash with other installed software, or just plain crash your browser or even Windows itself.

2) Go to IE > Tools > Windows Update > Product Updates, and install ALL Security Updates listed.
It's important to always keep current with the latest security fixes from Microsoft. Install those patches for Internet Explorer, and make sure your installation of Java VM is up-to-date. There are some well known security bugs with Microsoft Java VM which are exploited regularly by browser hijackers.

3) Go to Internet Options/Security/Internet, press 'default level', then OK.
Now press "Custom Level." In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

Now you will be asked whether you want ActiveX objects to be executed and whether you want software to be installed. Sites that you know for sure are above suspicion can be moved to the Trusted Zone in Internet Option/security.

So why is activex so dangerous that you have to increase the security for it?
When your browser runs an activex control, it is running an executable program. It's no different from doubleclicking an exe file on your hard drive. Would you run just any random file downloaded off a web site without knowing what it is and what it does?

And some more advice:

4) Install Javacool's SpywareBlaster!
Download it here. It will protect you from all spy/foistware in it's database by blocking installation of their ActiveX objects. Download and install, download the latest updates, and you'll see a list of all spyware programs covered by the program (NOTE: this is NOT spyware found on your computer). Press "select all", then "kill all checked", and you're done. The spyware that you told Spywareblaster to set the "kill bit" for won't be a hazard to you any longer. Although it won't protect you from every form of spyware known to man, it is a very potent extra layer of protection. Don't forget to check for updates every week or so.

Let's also not forget that SpyBot Search and Destroy!
Download it here. SpyBot S&D has the Immunize feature which works roughly the same way. It can't hurt to use both.

5) Another brilliant program by Javacool we recommend is SpywareGuard.
Download it here. It provides a degree of real-time protection solution against spyware that is a great addition to SpywareBlaster's protection method.

An anti-virus program scans files before you open them and prevents execution if a virus is detected - SpywareGuard does the same thing, but for spyware! And you can easily have an anti-virus program running alongside SpywareGuard. It now also features Download Protection and Browser Hijacking Protection!

6) IE-SPYAD
Download it here. This puts over 5000 sites in your restricted zone, so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.

7) The IE hosts
Download it here. This program file blocks ads, banners, cookies, web bugs, and even most hijackers. This is accomplished by blocking the Server that supplies these little gems. Example - the following entry 127.0.0.1 ad.doubleclick.net blocks all files supplied by the DoubleClick Server to the web page you are viewing. This also prevents the server from tracking your movements. It now includes most major parasites, hijackers and unwanted Search Engines! In many cases this can speed the loading of web pages by not having to wait for these ads, banners, hit counters, etc. to load.

This also helps to protect your Privacy by blocking servers that track your viewing habits, known as "click-thru tracking".

However as time has progressed the focus of this project has changed from blocking ads/banners to protecting the user from the many parasites that now exist on the Internet. It doesn't serve much purpose if you block the ad banner from displaying, but get hijacked by a parasite from an evil script or download contained on the web site. The object is to surf faster while preserving your Safety, Security and Privacy.

Incidentally, another site with an enormous amount of nformation on computer security, and which is well worth a visit is Wilders.org.

Finally, after following up on all these recommendations, try running Jason Levine's Browser Security Tests. They will provide you with an insight on how vulnerable you might still be to a number of common exploits.

If you are using XP or windows 2000 or 2003 then this application will also help a lot to prevent hijacking. Check out Prevx.com.

And make sure your Antivirus and firewall is switched on and kept updated.

Liz
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