fyi ... Sony LCD TV Failed in 3 yrs

[VickiR]

I am NOT the TV expert in our home...hubby is! Having said that, he purchased a 50 inch Sony TV about 7 years ago. Lately, there seems to be a few yellow lines running through the TV. I hardly see it but since hubby points it out FREQUENTLY, I do know it is there.

Hubby found out that there was a class action law suit against Sony for this particular TV. Although the lawsuit has ended, hubby called Sony today and they immediately gave him a case number and an offer of two particular TVs for about half price. They also told him that he has a week for this offer and then it expires.

According to him, they were very automatic in doing this so it seems that this issue with their TVs is continuing.

Hubby is on his way to Best Buy to look at the TVs that were offered to him. He is one happy guy!

For the record, we've always had Sony products and never had any problems with them. It seems to me that Sony's customer service is alright!!!

Vicki

[roger004]

Originally Posted by VickiR

I am NOT the TV expert in our home...hubby is! Having said that, he purchased a 50 inch Sony TV about 7 years ago. Lately, there seems to be a few yellow lines running through the TV. I hardly see it but since hubby points it out FREQUENTLY, I do know it is there.

Hubby found out that there was a class action law suit against Sony for this particular TV. Although the lawsuit has ended, hubby called Sony today and they immediately gave him a case number and an offer of two particular TVs for about half price. They also told him that he has a week for this offer and then it expires.

According to him, they were very automatic in doing this so it seems that this issue with their TVs is continuing.

Hubby is on his way to Best Buy to look at the TVs that were offered to him. He is one happy guy!

For the record, we've always had Sony products and never had any problems with them. It seems to me that Sony's customer service is alright!!!

Vicki

Vicki good info ... also please note Sony's offer is very much automated I didn't find it tempting for 2 reasons for the price they offer you can can find similar deal on-line second with such a bad taste with their current TV i don't want to put more money in drain - I would have considered Sony helpful if they would have offered me some help in fixing this TV or if they would have shown some interest in learning/improving their TV from current issue - may be in your case since their was a lawsuit they might have sweetened the deal a bit but good your hubby is comparing and do check prices online.

[steel7]

Im perfectly content with my 11 yr old 32" sanyo tv & my 23 y/o rca 25" console tv. Both stereo tvs have great pictures & sound. The local thrift store has a few 32-36" tvs for $50.00 & the pictures are great. The worse tvs i ever had was a admiral & symphonic (total trash).